Sustainability
Procurement Survey

We conduct an annual sustainability procurement survey of our major suppliers in order to identify potential sustainability risks in our supply chain and take appropriate measures.

Risk management and KPIs

We use the following steps to identify and manage sustainability risks throughout our supply chain.

  1. Conduct an annual sustainability procurement survey of key suppliers and analyze survey results to identify potential sustainability risks in the supply chain.
  2. For suppliers classified as “high-risk suppliers” as a result of the survey, we conduct interviews to confirm whether or not they plan to make improvements regarding evaluation items (e.g. human rights) that we consider important, and conduct on-site audits as necessary.
  3. Send suggestions for improvement to high-risk suppliers regarding items requiring improvement, and work together to improve their efforts.
  4. Monitor the status of items requiring improvement through annual sustainability procurement surveys.

In conducting the sustainability procurement survey, we set the following KPIs to achieve our goal of “fair and good business relationships with suppliers”, and together we aim to address CSR-related issues, provide safe and reliable products and services to our customers, and conduct corporate activities that earn the trust of society.

KPI Target Target Year Results
FY2021 FY2022
Percentage of respondents who completed the sustainability procurement survey More than 90% Every year 93% 94%
Supporting improvement activities for highrisk suppliers 100% implementation Every year 100% 100%
Conducting supplier inspections and CSR audits FY2021: More than 5 companies
FY2022: More than 10 companies
Every year 5 companies 12 companies

Supply chain overview

We have more than 2,000 suppliers around the world, and in our supply chain management, we identify important suppliers from the perspective of transaction volume, substitutability and ESG aspects of environmental, social and governance and conduct appropriate supply chain management as an important supplier among a wide range of suppliers.

Supplier classification FY2022
Tier 1 Supplier No. of suppliers 2,804*
Significant suppliers No. of Tier 1 Suppliers 7
(Portion of purchase: 41%)*
No. of Non-Tier 1 Suppliers 0*
[Note]
  1. *
    Third-party verification is conducted.

Overview of the survey

Since fiscal 2020, we have adopted the Self-Assessment Questionnaire (SAQ*1) developed by the United Nations Global Compact Network Japan (GCNJ) in 2017 to conduct our annual sustainability procurement survey of major suppliers. The SAQ is based on the 10 principles of the Global Compact, international guidelines such as ISO 26000 and CSR questionnaires from specific industries and identifies nine core items that can be shared between buyers and suppliers regardless of industry.

Global Compact Network Japan “CSR Procurement Self-Assessment Tool Set” (in Japanese)

In FY2022, we have also conducted a “High Risk Management Questionnaire*2” which is divided into two parts: human rights, including conflict minerals and the foreign technical internship system, and environment, including CO2 emissions in light of Scope 1, 2, and 3.*3.

[Notes]
  1. *1
    The SAQ is based on the 10 principles of the Global Compact, international guidelines such as ISO 26000 and CSR questionnaires from specific industries and identifies nine core items: (1) Corporate governance related to CSR, (2) Human rights, (3) Labor, (4) Environment, (5) Fair corporate activities, (6) Quality, (7) Information security, (8) Supply chain, (9) Coexistence with local communities, that can be shared between buyers and suppliers regardless of industry.
  2. *2
    The survey covers critical issues such as human rights, environment, etc.
    which are not covered by each company policy or guidelines (code of conduct).
  3. *3
    Target suppliers: In fiscal 2022, we surveyed major suppliers that are included in the top 90% of purchases.

Results of the survey

The average score rate for the total of the nine items was 75%. The peak values with a high score rate were (3) Labor, (5) Fair Business Practices, (6) Quality and safety and (7) Information Security, while the peak values with a low score rate were (4) Environment, (8) Supply Chain and (9) Community. Results of the analysis of each item are fed back to the surveyed suppliers so that they can compare their own score with the average score of other companies for each item, reconfirm the strengths and weaknesses of their own activities, and use the results as reference in their efforts to continuously improve.

Results of the survey
Sections Number of questions Maximum point yield Average scoring rate
(1) Corporate Governance 20 100 84
(2) Human Rights 9 100 75
(3) Labor 23 100 91
(4) Environments 15 100 53
(5) Fair Business Practices 20 100 91
(6) Quality and safety 7 100 82
(7) Information Security 9 100 97
(8) Supply Chain 7 100 49
(9) Community 4 100 52
Total 114 100 75

Identifying sustainability risks

We define “sustainability high risk” as a situation in which suppliers human rights, labor, or environmental practices are inadequate and are likely to have a significant negative impact on our business activities, such as human rights violations that could affect our corporate reputation, poor labor conditions that could reduce the quality of our products and services, or violations of environmental or labor-related laws and regulations.

To identify high-risk suppliers, we conduct a sustainability procurement survey that evaluates suppliers from nine perspectives, including human rights, labor, and the environment. Suppliers with an average score of 65% or lower and do not meet the criteria to be considered as having a particularly significant risk on the nine criteria are classified as “high-risk” suppliers, and we work together with them to improve our initiatives.

In FY2022, we identified suppliers that are behind in addressing human rights issues such as the foreign technical internship system and environmental issues such as setting GHG emission reduction targets as high-risk suppliers and promote corrective measures to address these issues, while striving to raise awareness of the required level of our Supplier Code of Ethical Conduct.

Risk Rank Evaluation Score FY2020 - FY2021 FY2022 Description
Rank A Total 86 or greater 66 suppliers (62%) 8 suppliers
(25%)
Suppliers able to act at the level required by our Supplier
Code of Ethical Conduct.
Rank B Total 66-85 24 suppliers (22%) 17 suppliers (53%) There are items where suppliers are not acting at the required level of our Supplier Code of Ethical Conduct, but voluntary improvements are made.
Rank C Total 65 or under with no significant risk items 11 suppliers (10%) 1 supplier (3%) Need to monitor the status of items for which suppliers are not acting at the required level of our Supplier Code of Ethical Conduct based on the improvement plan.
Rank D
(high-risk)
Total 65 or under with no significant risk items achieved 6 suppliers (6%) 6 suppliers (19%) Items that are not performed at the required level of our Supplier Code of Ethical Conduct (some items in human rights, labor, environment) are considered potentially risky and a corrective action plan needs to be created.
Total 107
suppliers
32 suppliers* Including significant suppliers.
[Note]
  1. *
    Third-party verification is conducted.

Supporting improvement activities

For suppliers identified as having sustainability risks as a result of the sustainability procurement survey, which includes items related to human rights, environment, etc., we 1) share the results of the analysis, 2) conduct additional interviews to clarify concerns, and 3) discuss the direction of action to support improvements. In fiscal 2022, six suppliers were identified as having potential risks to prepare corrective action plans, and we have asked suppliers to take advantage of this assessment to improve their initiatives.

Type of risk Contents Number of supported suppliers for improvement
in FY2022
Improved guidance rate
Company-owned factories and suppliers in designated countries/regions Failure to confirm whether the company has its own factories or suppliers in designated countries or regions. 1 company 100%
Foreigner Skills Internship Program
  • Company has adopted the foreign technical internship system but has not confirmed compliance with our Supplier Code of Ethics and Conduct.
  • Company has not been able to confirm whether or not supplier has adopted the foreign technical internship system.
3 companies
Environmental Risks No specific quantified reduction targets have been set for GHG emissions. 6 companies
Total 6 companies (including overlaps)* 100%
[Note]
  1. *
    Third-party verification is conducted.

Conduct supplier visits
and audits

Since FY2021, we have been inspecting suppliers' compliance with the Supplier Code of Ethical Conduct in the areas of human rights, labor, health and safety, and the environment during on-site inspections of suppliers' factories and other facilities by purchasing managers, and have been accumulating records of such inspections.In fiscal year 2022, we have started to conduct third-party audits. The items are based on the legal requirements of each country and the requirements of global standard audit standards such as ILO ordinances and RBA. As a result of the audit, if a company is assessed as a high-risk company that needs to make improvements, an improvement plan will be formulated and implemented after the audit.

On-site audit FY2021 FY2022 FY2023
Target 2 Companies or more (Audits) 10 Companies or more (Audits) 15 Companies or more (Audits)
Achievements 5 Companies (Audits) 12 Companies* (Audits)
[Note]
  1. *
    Third-party verification is conducted.

We have obtained third-party assurance (Japan Quality Assurance Organization) for our sustainability procurement surveys.