Handling of Personal Information in Internet Search Service Business for SoftBank Websites

1. Purpose of use of personal information

SoftBank Corp. and WILLCOM OKINAWA, Inc. (hereafter collectively called “SB”) uses personal information in Internet search service business for the following purposes.

1)Purpose of use of personal information

  1. Answer to users' inquiries;
  2. Charge calculation;
  3. Billing;
  4. Provision of information appropriate for users' likes and tastes;
  5. Operations necessary to develop new services;
  6. Delivery of email newsletters;
  7. Prize drawing for campaigns and forwarding of prizes;
  8. Money transfer for point-bases rewards;
  9. Marketing research and analysis; and
  10. Information about products, services and campaigns of SB and other companies.

Clarify the purpose of use and obtain prior consent by users whenever using the relevant personal information for purposes other than those above.

2)Provision to third parties

  1. SB may, if reserves a table at a restaurant listed in the restaurant search service website for SoftBank phones on behalf of a customer, provide such restaurant with the relevant customer's personal information (name and phone number of the customer wishing reservation).

2. Disclosure, correction and suspension of use of personal information

A customer requesting for “notice of purpose of use”, “disclosure”, “correction, addition or deletion ”, “suspension of use, elimination or suspension of provision to third parties ” of his/her own personal information obtained by SB, and complaining about the handling of such personal information is asked to communicate with the following contact.

1)Personal information enquiry

Receptionist phone number 0088-210-051
Service hours 10:00-17:00
(excluding Saturdays, Sundays, Public Holidays/closed on facilities inspection and maintenance days)

2)Fees and payment method for disclosure of personal information

1,524 yen (without tax) is charged for each request for disclosure of personal information.
Payments are made in the SB-specified manner.

Supplementary provision

  • The present handling of personal information in internet search service Business for SoftBank websites shall be enforced from 15 November 2008.
  • Revised on February 3, 2014.
  • Revised on April 1, 2015.
  • Revised on July 1, 2015