Arrange for service at SoftBank Shop.
(Not all shops provide service; please call to confirm beforehand.)
Standard Warranty (Complimentary Service)
One-Year Warranty Covering iPhone Handset & Accessories
- Covers replacement only; does not cover repairs.
- Does not cover water damage.
- Replacement applies to handset; built-in battery cannot be replaced alone.
- From July 11, 2009, covers iPhone battery depletion.
90-day Telephone Support (Complimentary Support)
- Complimentary assistance available via telephone for the first 90 days from purchase date.
- Beyond day 91, these become paid services: iPhone operation, iTunes syncing/setting,
and other Technical Support assistance (see details here) .
Arrange for service at a SoftBank Shop. (Not all shops provide service; call to confirm beforehand.) To replace an accessory, fill out a Service Request Form (Japanese) or contact Apple Technical Support (Japanese).