Basic Approach to Risk Management

SoftBank Corp. strives to reduce risks and prevent the occurrence of risk events during normal times and has compiled and documented the Risk Management Regulations, aiming to minimize the potential human, economic, and social impacts (losses) that ensue if a substantial risk does materialize. Furthermore, based on the regulations, responsible departments have been designated to address various risks in order to maintain and improve the level of readiness.

Basic framework

SoftBank manages risks based on a PDCA cycle implemented by the Corporate Security Department of General Administration Division: (1) annual policy and plan development, (2) implementation and training, (3) check and correction, and (4) management review.

Substantial risks

SoftBank has identified the following substantial risks that accompany business activities and work on a day-to-day basis to reduce and prevent such risks.

  • Network failures and accidents
  • Information system failures and accidents
  • Leakage of information, including personal information, and violation of the secrecy of communications
  • Serious damage or accidents adversely affecting sales
  • Major disasters (earthquake, fire, and weather related damage)
  • Contingency situations arising from an armed attack or act of terrorism
  • Major accidents or misconduct by employees
  • Outbreak of infectious disease
  • Serious law violations or compliance violations
  • Media reports damaging the brand significantly
  • Serious damage to the brand
  • Substantial failures and accidents concerning products
  • Other substantial risks that would cause protracted disruption of operations
[Note]