“Compliance” at SoftBank Corp. is not merely about obeying laws and regulations, but also about meeting society's higher ethical and moral demands. All our officers and employees at SoftBank Corp. are obliged to comply with the Code of Conduct which sets out rules and responsibilities for all members.
SoftBank Code of Conduct
- (Compliance Commitment)
We will maintain high ethical standards, observe all applicable laws, regulations and internal rules, and act in accordance with social norms.
- (Respect for Human Rights and Prohibition of Discrimination and Harassment)
We respect human rights and will not tolerate discrimination or harassment based on race, ethnicity, religion, nationality, origin, gender, gender identity, sexual orientation, age, disability or disease, etc.
- (Customer Satisfaction)
We will provide products and services that meet the needs of our customers as well as accurate information on those products and services. We will also respond appropriately to customers' opinions and comments.
- (Commitment to Fair Business Practices)
We will conduct our business activities through fair competition in the market and maintain fair and mutually viable relationships with our business partners.
- (Management of Company Assets)
We will use and manage company assets in accordance with appropriate rules and not use them for personal gain or unlawful profit.
- (Promotion of a Mutually Pleasant and Comfortable Working Environment)
We will promote innovation throughout the company by recognizing and respecting each other's diversity, while respecting various working styles and striving to maintain and promote a pleasant and comfortable working environment for everyone.
- (Social Contribution and Environmental Conservation)
We value resources and strive to preserve the global environment. We are also committed to contributing to society in a sustainable manner through the resolution of social issues.
- (Respect for Intellectual Property Rights)
We recognize the importance of intellectual property rights, and will respect the intellectual property rights of others, and promote the appropriate protection and utilization of our own intellectual property rights.
- (Protection of Information)
We value all information and data related to our customers, business partners and employees, and are committed to handling these information assets in an appropriate manner and protecting them from security threats.
- (Appropriate Relationship with Politics and Government)
We will maintain appropriate relationships with political and governmental officials and not provide or receive inappropriate gifts or entertainment.
- (No association with organized crime groups)
We will not have any interaction whatsoever with organized crime groups.
Efforts to promote compliance
SoftBank Group companies conduct compliance training at the officer, manager, new recruit and mid-career hire levels, and by department on varying themes. As an initiative to foster Group-wide compliance awareness, we hold training sessions for the Group company officers and Compliance awareness month for officers and employees annually.
Training sessions for group company officers
Providing an opportunity for officers to reaffirm their compliance responsibilities, the Group company officer training sessions are led by external lawyers in a group discussion format that uses case studies.
Compliance awareness month
Compliance awareness month is held annually for all Group company officers and employees to raise compliance awareness. Throughout the month, in addition to e-learning lectures based on relevant case studies, recipients can test their knowledge and understanding of compliance matters through a “Compliance Test” on the intranet. Every year many Group company officers and employees participate in the program.