Sprint Segment

Definitions and Calculation Methods of Principal Operational Data

ABPU/ARPU

ABPU
Average Billings Per User per month (rounded to the nearest $.01)
(service revenue + equipment billings) / number of active subscribers
Equipment billings
the sum of lease fees under the leasing program and installment billings under the installment billing program
ARPU
Average Revenue Per User per month (rounded to the nearest $.01)
service revenue / average number of active subscribers
Number of active subscribers
the total of the monthly number of active subscribers for the relevant period ((subscribers at the beginning of the month + subscribers at the end of the month) / 2)
[Note]
  • *
    ABPU/ARPU for postpaid phones are calculated by dividing the relevant telecom service revenue and equipment billings by its number of active subscribers.

Churn rate

Churn rate
Average monthly churn rate (rounded to the nearest 0.01%)
number of deactivations / average number of active subscribers
Deactivations
the total number of subscribers that churned during the relevant period. The number of deactivations excludes the number of subscribers who switch between prepaid and postpaid. It also excludes newly acquired customers who leaves shortly after activation (Q1/FY2017 and onwards).
Number of active subscribers
the total of the monthly number of active subscribers for the relevant period ((subscribers at the beginning of the month + subscribers at the end of the month) / 2)
[Note]
  • *
    Company names or abbreviations on this page can be checked here.