Major ESG Data

This ESG data is based on the ESG Data Book 2021.
Please click here for more information on “Boundary (scope of this data book)”.

Employees

Item [Unit] Boundary Coverage FY2016 FY2017 FY2018 FY2019 FY2020
Number of Employees*1 Women [Persons] SB+① 80% 5,351 5,358 5,356 7,730 8,004
Men [Persons] 13,381 13,433 13,468 18,332 19,162
Total [Persons] 18,732 18,791 18,824 26,062 27,166
Average Number of Temporary Employees*1*2 [Persons] SB+① 80% 3,804 3,829 3,733 4,449 4,716
Average Number of Consecutive Years Served*1 Women [Years] SB+① 80% 9.6 10.3 10.9 10.2 10.7
Men [Years] 11.4 12.0 12.2 11.2 11.4
Total [Years] 10.9 11.4 11.9 10.9 11.2
Average Age of Employees*1 Women [Age] SB+① 80% 35.1 35.8 36.3 36.6 37.1
Men [Age] 39.5 40.0 40.1 39.3 39.6
Total [Age] 38.2 38.7 39.1 38.5 38.9
Age Composition of Employees*1 20s [Persons] SB+① 80% 3,550 3,434 3,337 5,042 4,882*11
30s [Persons] 7,684 7,412 7,276 10,017 10,506*11
40s [Persons] 5,584 5,810 5,904 7,863 8,255*11
50s [Persons] 1,891 2,113 2,283 2,905 3,265*11
60s [Persons] 23 22 24 45 43*11
Less than 30 Years Old [%] 19.0 18.3 17.7 19.5 18.1
30 to 49 Years Old [%] 70.8 70.4 70.0 69.1 69.6
50 Years Old or Older [%] 10.2 11.3 12.3 11.4 12.3
Number of Employees by Management Position*3 Manager Class [Persons] SB+① 80% 2,981 3,097 3,139 4,161 4,518
Department Head Class [Persons] 1,163 1,192 1,254 1,749 1,840
Number of Employees Reemployed after Retirement [Persons] SB+① 80% 59 65 52 105 135
Number of Employees Absent from Work [Persons] SB+① 80% 236 236 208 303 285
Number of Employees who Took Leave for Nursing Care*2 [Persons] SB+① 80% 10 15 12 18 13
Lost-Time Injury Frequency Rate [%] SB+① 80% - - - 0.0 0.0
Number of Employee Turnover*4 Personal Reason [Persons] SB+① 80% 611 620 698 1,267 929
Total [Persons] 639 648 730 1,307 951
Turnover Rate*5 Voluntary Turnover Rate [%] SB+① 80% 3.0 3.1 3.4 4.3 3.2
Total [%] 3.2 3.2 3.6 4.5 3.3
Total Working Hours per Year*6 [Hours] SB+① 80% 1,846 1,815 1,770 1,793 1,887
Ratio of Annual Paid Leave taken*7 [%] SB - 73.3 75.1 76.5 72.2 61.8
SB+① 80% 73.2 75.0 76.4 74.2 61.7
Ratio of Telework*7*8 [%] SB - - - - - 95.9
Number of Employees who Have Taken Days off for Volunteer Activities*9 [Persons] SB - - - 153 179 16
Ratio of Employees who Underwent a Stress Check*10 [%] SB+① 80% 85.0 89.4 90.1 90.5 86.6
Ratio of Positive Findings in the Regular Health Examination [%] SB+① 80% 55.1 56.6 59.7 59.7 61.1
Completion Rate for Specific Health Guidance [%] SB+① 80% 24.3 30.3 31.6 34.5 34.6
Ratio of Employees who Smoke*1 [%] SB - 31.3 30.6 29.9 29.7 26.8
SB+① 80% 31.3 30.5 29.8 26.6 23.8
Ratio of Employees Who Joined the Labor Union [%] SB - - - - - 25.1
[Notes]
  1. *1
    As of March 31 for each year
  2. *2
    Due to the change in definition, the figures for FY16 to FY19 have been changed from last year.
  3. *3
    As of April 1 for each year
  4. *4
    Due to the change in definition, the figures for FY16 have been changed from last year.
  5. *5
    Due to the change in definition, the figures for FY16, FY18, and FY19 have been changed from last year.
  6. *6
    Due to the change in definition, the figures for FY17 to FY19 have been changed from last year.
  7. *7
    In June 2021, third-party assurances were obtained from the Japan Quality Assurance Organization (JQA)
  8. *8
    Ratio of employees who engaged in telework once or more a month
  9. *9
    The expressions of the names of items have been changed from last year.
  10. *10
    Due to the change in definition, the figures for FY19 have been changed from last year.
  11. *11
    Excluding seconded employees from other companies for some companies.

Recruitment and diversity

Item [Unit] Boundary Coverage FY2016 FY2017 FY2018 FY2019 FY2020
Number of Newly Hired Employees (New Graduates)*1 Women [Persons] SB+① 80% 208 156 151 233 186
Men [Persons] 380 303 321 744 660
Total [Persons] 588 459 472 977 846
Number of Newly Hired Employees (Mid-career Workers)*1 Women [Persons] 21 45 79 257 256
Men [Persons] 90 193 316 651 711
Total [Persons] 111 238 395 908 967
Ratio of Women to Newly Hired Employees (New Graduates)*1 [%] SB+① 80% 35.4 34.0 32.0 23.8 22.0
Number of Foreign-nationals in New Graduates hired*1 [Persons] SB+① 80% 25 21 38 64 96
Ratio of Foreign Nationals to Newly Hired Employees (New Graduates)*1 [%] SB+① 80% 4.3 4.6 8.1 6.6 11.3
Average Employment Cost [Thousand yen] SB+① 80% - 1,018 1,104 864 986
Internal Hiring Rate*2 [%] SB+② 71% - 88.0 86.2 75.8 75.0
Ratio of Female Employees*3 Revenue-generating Section*4 [%] SB+① 80% 31.6 31.8 32.6 33.3 33.1
STEM Section*5 [%] 14.2 14.5 14.4 14.2 13.5
Total [%] 28.6 28.5 28.5 29.7 29.5
Number of Women in Management Positions*6*7 Manager Class [Persons] SB - 200 210 235 256 290
Department Head Class [Persons] 28 31 37 44 48
Total [Persons] 228 241 272 300 338
Manager Class [Persons] SB+① 80% 200 211 237 455 517
Department Head Class [Persons] 28 31 37 79 87
Total*1 [Persons] 228 242 274 534 604
Ratio of Women in Management Positions*6 Manager Class [%] SB - 6.7 6.8 7.5 8.0 8.5
Department Head Class [%] 2.4 2.6 3.0 3.4 3.5
Total [%] 5.5 5.6 6.2 6.6 7.1
Manager Class [%] SB+① 80% 6.7 6.8 7.6 10.9 11.4
Department Head Class [%] 2.4 2.6 3.0 4.5 4.7
Total*1 [%] 5.5 5.6 6.2 9.0 9.5
Number of Employees taking Childcare Leave*1 Women [Persons] SB+① 80% 299 334 348 460 423
Men [Persons] 66 101 141 269 330
Ratio of Employees talking childcare Leave Women [%] SB+① 80% 100.0 100.0 100.0 100.0 100.0
Men [%] 9.0 14.2 20.0 27.5 39.0
Ratio of Employees of Each Nationality*3 [%] Japan SB+① 80% - 98.29 98.05 97.03 96.99
People's Republic of China - 0.91 0.98 1.41 1.47
Republic of Korea - 0.54 0.60 0.92 0.96
Other: Asia - 0.17 0.27 0.51 0.46
North America - 0.05 0.05 0.04 0.05
Latin America - 0.01 0.01 0.01 0.00
Middle East - 0.00 0.00 0.00 0.00
Europe - 0.02 0.02 0.04 0.04
Oceania - 0.00 0.00 0.01 0.01
Africa - 0.02 0.02 0.03 0.02
Ratio of Employees at Management Position for Each Nationality*6 [%] Japan SB+① 80% - 99.39 99.27 99.23 99.26
People's Republic of China - 0.23 0.30 0.35 0.35
Republic of Korea - 0.19 0.23 0.20 0.22
Other: Asia - 0.05 0.05 0.09 0.06
North America - 0.09 0.09 0.09 0.06
Latin America - 0.00 0.00 0.00 0.00
Middle East - 0.00 0.00 0.00 0.00
Europe - 0.02 0.05 0.02 0.02
Oceania - 0.00 0.00 0.00 0.02
Africa - 0.02 0.02 0.02 0.02
Ratio of Employees with Disabilities*8 [%] SB - 2.13 2.24 2.19 2.30 2.39
SB+① 80% 2.12 2.22 2.15 2.26 2.39
[Notes]
  1. *1
    Due to the change in definition, the figures for FY19 have been changed from last year.
  2. *2
    Internal hiring rate is calculated with the equation: (No. of employees transferred) / (No. of employees transferred + No. of new recruits)
  3. *3
    As of March 31 for each year
  4. *4
    The revenue-generating section means the sales section.
  5. *5
    STEM stands for Science, Technology, Engineering, and Mathematics (Engineering and Planning)
  6. *6
    As of April 1 for each year
  7. *7
    In June 2021, third-party assurances were obtained from the Japan Quality Assurance Organization (JQA)
  8. *8
    As of June 1 for each fiscal year

Personnel development

Item [Unit] Boundary Coverage FY2016 FY2017 FY2018 FY2019 FY2020
Average Period of Training/Personnel Development [Hours/Person] SB+③ 71% - - - - 14.1
Average Cost for Training/Personnel Development [Yen/Person] SB+③ 71% - - - - 124,169

Employee satisfaction level

Item [Unit] Boundary Coverage FY2016 FY2017 FY2018 FY2019 FY2020
Survey on the Employee Satisfaction Level Response Rate [%] SB - - 97.2 98.1 97.4 96.8
Survey on the Employee Satisfaction Level Overall Satisfaction Level [Points] Women SB - - 3.44 3.46 3.49 3.57
Men - 3.51 3.53 3.55 3.59
Total - 3.50 3.51 3.53 3.58
Survey on the Employee Satisfaction Level Ratio of Employees with High Engagement [%] SB - - 19.2 20.6 21.2 22.3

Community/Society

Item [Unit] Boundary Coverage FY2016 FY2017 FY2018 FY2019 FY2020
Total Amount of Donations*1 [Thousand yen] SB - 36,503 23,003 165,556 140,304 129,067*2
Aid for Disaster Victims [Thousand yen] SB - 771 368 2,318 713 317
[Notes]
  1. *1
    Due to the change in definition, the figures for FY16 to FY19 have been changed from last year.
  2. *2
    The version released on July 6, 2021 indicates 3,828 thousand yen, but it has been revised to 129,067 thousand yen, due to the change in the definition of tallying.

Network issues

Item [Unit] Boundary Coverage FY2016 FY2017 FY2018 FY2019 FY2020
Number of Major Network Accidents*1 [Accidents] SB - 0 1 2 0 0
[Note]
  1. *1
    Report based on Article 57 of Enforcement Regulations of Telecommunications Business Act

Boundary
(scope of this data book)

There are eight boundaries.

SB SoftBank Corp.
SB+① SoftBank Corp. + Major Subsidiaries①
SB+② SoftBank Corp. + Major Subsidiaries②
SB+③ SoftBank Corp. + Major Subsidiaries③
SB+④ SoftBank Corp. + Major Subsidiaries
SB+⑤ SoftBank Corp. + Yahoo Japan Corporation + ASKUL Corporation
SB+⑥ SoftBank Corp. + Yahoo Japan Corporation
Until FY18: SoftBank Corp.
From FY19: SoftBank Corp. + Yahoo Japan Corporation + ASKUL Corporation
[Notes]
  1. *
    SB stands for SoftBank Corp.
  2. *
    The Group Companies within the boundary vary according to accounting period.
  3. *
    The major subsidiaries within “SB + Major Subsidiaries” vary among items.
  4. *
    Coverage is calculated from the ratios of sales of group companies that constitute the SoftBank group.
  5. *
    In case “-” is indicated in “Coverage,” it refers to data of SoftBank Corporation (non-consolidated).