Test Results
(updated March 31, 2025)

Date announced

March 31 (Mon.), 2025

Quality Standard

JIS X 8341-3:2016

Level of conformance and degree of compliance met

Partially conforms to "Level A" standards*1

  1. *1
    The notation "conforms" is based on the notation specified in the "JIS X 8341-3:2016 Web Content Compliance Notation Guidelines - April 2021 Edition" from the Info-communication Access Council, Web Accessibility Infrastructure Committee (WAIC).

Dependent web content technologies

  • HTML
  • CSS
  • JavaScript

How to select the pages to verify

Select pages that are frequently accessed and pages that provide information for persons with disabilities

Test target URL

  1. https://www.softbank.jp/
  2. https://www.softbank.jp/help/sitepolicy/accessibility/
  3. https://www.softbank.jp/iphone/
  4. https://www.softbank.jp/iphone/iphone-16-pro/
  5. https://www.softbank.jp/mobile/
  6. https://www.softbank.jp/mobile/info/personal/news/support/20241004a/
  7. https://www.softbank.jp/mobile/network/area/map/
  8. https://www.softbank.jp/mobile/price_plan/
  9. https://www.softbank.jp/mobile/price_plan/options/telephone-relay-service/
  10. https://www.softbank.jp/mobile/service/assistguide/
  11. https://www.softbank.jp/mobile/service/shuwa-jiten/
  12. https://www.softbank.jp/mobile/support/contact/handicap/
  13. https://www.softbank.jp/shop/reserve/
  14. https://www.softbank.jp/mobile/support/softbank-life-support/

Achievement criteria and test results

Level of
conformance		 Achievement criteria Results Note
(pages, etc. that meet the achievement criteria)
A 1.1.1 Non-text content △ 2, 5, 7, 8, 10
A 1.2.1 Audio or video only (pre-recorded) 〇 No relevant content
A 1.2.2 Captions (pre-recorded) 〇 No relevant content
A 1.2.3 Audio commentary or alternative content for media (pre-recorded) 〇 No relevant content
AA 1.2.4 Captions (live) 〇 No relevant content
AA 1.2.5 Audio commentary (pre-recorded) 〇 No relevant content
A 1.3.1 Information and relationships △
A 1.3.2 Meaningful sequence △ 2,3,11
A 1.3.3 Sensory characteristics △ 2,6,11
A 1.4.1 Color usage △ 2
A 1.4.2 Audio control 〇
AA 1.4.3 Contrast (minimum level) △ 2
AA 1.4.4 Text size change △ 2,4,6
AA 1.4.5 Text image △ 1,14
A 2.1.1 Keyboard △ 2,6,12
A 2.1.2 No keyboard trap △ 2,6,8,11,13,14
A 2.2.1 Adjustable timing 〇 No relevant content
A 2.2.2 Pause, stop, and hide △
A 2.3.1 Three flashes or at or below the threshold 〇
A 2.4.1 Block skip △ 2,9,11,12,14
A 2.4.2 Page title 〇
A 2.4.3 Focus order △ 4
A 2.4.4 Link objective (in context) △ 4
AA 2.4.5 Multiple ways △ 1,2,7,8,11,12,14
AA 2.4.6 Headers and labels △ 2
AA 2.4.7 Focus visualization △ 14
A 3.1.1 Page language 〇
AA 3.1.2 Partial language 〇
A 3.2.1 During focus △ 2,5,7,9,11,12
A 3.2.2 During input △ 1,4,12,14
AA 3.2.3 Consistent navigation △ 1,2,3,4,7,12,14
AA 3.2.4 Consistent identification △ 1,2
A 3.3.1 Error identification △
A 3.3.2 Label or description △ 4,13
AA 3.3.3 Error correction proposal △
AA 3.3.4 Error avoidance (legal, financial, and data) △
A 4.1.1 Syntax analysis △ 3,4,13
A 4.1.2 Name, role, and value △
  • "〇" indicates that each content item met the achievement criteria during verification, and we will continue to maintain the accessibility quality going forward.
  • "△" indicates that some content items did not meet the achievement criteria during verification. Currently, there are still some issues, but we will work on improving them going forward.

Test implementation period

January 28 (Tues.) to March 11 (Tues.), 2025

Future actions

Regarding the test results and the pages (locations) that did not meet the achievement criteria, we will improve and update those pages to the extent possible and strive to ensure, maintain, and improve accessibility quality.