Settings (iPhone)

To use the America Flat-rate service, you must connect to "Sprint" as your carrier.
Connection to Sprint’s network is possible only when "Carrier" is set to "Automatic". Make sure it is set to "Automatic" before connecting.

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  • The example is for iPhone 8 (iOS 11.0.3).

Before traveling overseas

1.

Tap "Settings"

1. Tap "Settings"

2.

Tap "Cellular"

2. Tap "Cellular"

3.

Tap "Cellular Data Options"

3. Tap "Cellular Data Options"

4.

  1. Disable "Data Roaming"
    (Disable)
  2. Tap "Enable 4G"

4. 1.Disable "Data Roaming" 2.Tap "Enable 4G"

5.

  1. Select "Off"
  2. Tap "<" at the top left

5. 1.Select "Off" 2.Tap "<" at the top left

6.

Tap "Cellular"

6. Tap "Cellular"

7.

Disable "Cellular Data" (Disable)

7. Disable "Cellular Data"

  • In order to use the Sprint network more comfortably, it is recommend to update the SIM App and updating the carrier settings.

See details of "For easier use of the Sprint network"

After traveling overseas

1.

Tap "Settings"

1. Tap "Settings"

2.

Tap "Carrier"

2. Tap "Carrier"

3.

  1. Check whether "Automatic" is ON (ON)
  2. Tap "Settings"

3. 1.Check whether "Automatic" is ON 2.Tap "Settings"

  • Connection to Sprint’s network is possible only when "Carrier" is set to "Automatic".

4.

Tap "Cellular"

4. Tap "Cellular"

5.

  1. Enable "Cellular Data" (Enable)
  2. Tap "Cellular Data Options"

5. 1.Enable "Cellular Data" 2.Tap "Cellular Data Options"

6.

  1. Check whether "Data Roaming" is OFF (OFF)
  2. Tap "Enable 4G"

6. 1.Check whether "Data Roaming" is OFF 2.Tap "Enable 4G"

7.

Select "Voice & Data" or "Data Only"

7. Select "Voice & Data" or "Data Only"

8.

Check that the carrier name on the upper left of the screen is "Sprint"

8. Check that the carrier name on the upper left of the screen is "Sprint"

  • Connections to networks other than Sprint will incur voice and data rates according to the Global Roaming Service.
    Please confirm that you are connected to "Sprint" before using this service.

Important Information

Notes about rates

  • Certain apps may perform data transfers automatically, which may cause data charges to be incurred.
    If you do not plan to use data, turn off "Cellular Data" on your phone.
  • Connections to networks other than Sprint will incur voice and data rates according to the Global Roaming Service.
  • The following are excluded from the America Flat-rate service.
    • International voice calls and International SMS from Japan to the US
    • Voice calls to other countries

Notes about usage

  • If there is no "+" in front of the phone number, you may not be able to return calls from your incoming calls history.
    See detail
  • Certain services such as call forwarding (with call request) are not available.
  • For SMS messages that are only in English, certain symbols may not be displayed.
  • Depending on network conditions, connection Sprint’s network may not be possible.

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