Welcome to the SoftBank website for US Military in Japan Arriving in Japan and need a Cell Phone? SoftBank, the Mobile Provider of Choice for US Military Community in Japan since 2004

On Base 11 shops

11 Locations conveniently located on Military Bases throughout Japan with professional English speaking Crew

Main Land Japan

Atsugi NEX

Location Shop Hour DSN TEL
Building 958
Located inside entrance to the exchange Foodcourt
Mon-Sun 10:00-18:00 264-5858 0467-63-5858

Yokosuka NEX

Location Shop Hour DSN TEL
Building 1559 Mon-Sat 10:00-20:00
Sun 10:00-18:00
241-2001 0468-96-2001

Sasebo NEX

Location Shop Hour DSN TEL
Building 129
Bayside Foodcourt
Mon-Sat 10:00-20:00
Sun/US Holiday 10:00-18:00
252-3563 0956-50-3563

Iwakuni MCCS

Location Shop Hour DSN TEL
Building 410
Crossroads Foodcourt
Mon-Sat 10:00-18:30
Sun 10:00-17:30
US holiday 12:00-17:00
253-5851 0827-79-5851

Yokota AAFES

Location Shop Hour DSN TEL
Building 570
1st floor of the YCC
Mon-Sat 10:00-19:00
Sun 10:00-18:00
- 03-6868-2348

Zama AAFES

Location Shop Hour DSN TEL
Building 406
Exchange Annex Bldg.
Mon-Sat 10:00-1800
Sun 10:00-17:00
- 03-6868-2382

Okinawa Japan

Kinser AAFES

Location Shop Hour DSN TEL
Building 1227
PX location
Tue-Sun 10:00-18:00
Mon Closed
637-3400 098-878-5769

Foster AAFES

Location Shop Hour DSN TEL
Building 1002
Market Place next to Cinnabon
Sun-Thu 09:00-19:00
Fri/Sat 09:00-20:00
646-2104 098-971-2104

Courtney AAFES

Location Shop Hour DSN TEL
Buildung 4131
Commissary / PX location
Tue-Sun 10:00-18:00
Mon Closed
622-6015 098-954-6015

Kadena AAFES

Location Shop Hour DSN TEL
Concessionaire Mall
Bldg 413
BX 1st floor
Mon-Sun 09:00-20:00 - 03-6868-2241

Hansen AAFES

Location Shop Hour DSN TEL
Building 2419
Foodcourt / PX location
Mon-Sat 10:00-19:00
Sun 10:00-18:00
623-5951 098-969-5951

SoftBank iPhone / iPad Only Flat rate option CONUS / HAWAII Free Campaign Available Now!※1

  • *1
    America Flat-rate

Prices are not applicable to taxes.

Flat rate Option in CONUS / HAWAII

SoftBank iPhone / iPad*2 allows you to use data, make voice calls in the USA/Hawaii, and to Japan when connected to the Sprint network.

Service Plan Regular Fee Campaign
Data Flat-rate Pack 5GB ~ 30GB FREE FREE
1GB ~ 2GB ¥980
Date Share Plus 5GB ~ 30GB FREE
1GB ~ 2GB ¥980
Family Data Share Sub line(s) ¥980
Other White Plan & Other Packet Plans ¥980
  • *2
    Supported devices: iPhone 6 or later/ iPad Air 2 or later/ iPad mini 3 or later
  • Please call 157 (Press8 for English) or ask our shop crew to apply this service.

See details about this service

Device Setting for Enabling America Flat-rate Option

You should have “Global Roaming” ON for SoftBank service option registration.

See details about device setting

Conditions

Monthly fee of 980yen will be FREE and service automatically applied during campaign period. Campaign period and details may be changed without notice.

CONUS/Hawaii is an optional service plan. The cost of the service plan is 980yen/month. Users under SoftBank White Plan, SoftBank Family Shared User with Sub Line (also known as data sharing), and Data Plan Users with 1 or 2GB ONLY are not automatically applied for this option. You will be charged International roaming fee even if automatically connected to the Sprint network while in CONUS or Hawaii unless you apply for this option.

To apply for the service, please visit your nearest ON BASE SoftBank shop. Or Japan dial 157 (toll free customer service) on your mobile phone. If in US you can connect/call 157 by dialing +81-92-687-0025.
THE 980yen/month WILL ONLY BE CHARGED WHEN CONNECTED TO THE SPRINT NETWORK. This optional service is not automatically charged every month, only when in CONUS or Hawaii and automatically connected to the Sprint network. Additionally, billing cycle will determine the number of charges of 980 yen to your account.

<Billing Cycle>

Example: Cycle 10 customer. Arrive CONUS prior to the 10th of the month, automatically connect to the Sprint network. You will be billed for that billing period. Now your are still in CONUS on or after the 11th and you connect to the Sprint network. You will be billed for this period as well.

Global Roaming Service Warning

Any use of SoftBank service outside Japan, may result in Global Roaming fees being charged, creating an extremely high bill which you are required to pay. For more information concerning Global Roaming Service, click "See more".

See more

SoftBank General Information