11 Locations conveniently located on Military Bases throughout Japan with professional English speaking Crew
Main Land Japan
Main Land Japan
Located inside entrance to the exchange Foodcourt
|Location||Shop Hour||DSN||TEL||Building 1559||Mon-Sat 10:00-20:00
|Location||Shop Hour||DSN||TEL||Building 129
*from April 30th, 2019 10:00-20:00
Sun/US Holiday 10:00-18:00
|Location||Shop Hour||DSN||TEL||Building 410
US holiday 12:00-17:00
|Location||Shop Hour||DSN||TEL||Building 570
1st floor of the YCC
|Location||Shop Hour||DSN||TEL||Building 406
Exchange Annex Bldg.
|Location||Shop Hour||DSN||TEL||Building 1227
|Location||Shop Hour||DSN||TEL||Building 1002
Market Place next to Cinnabon
|Location||Shop Hour||DSN||TEL||Buildung 4131
Commissary / PX location
|Location||Shop Hour||DSN||TEL||Concessionaire Mall
BX 1st floor
|Location||Shop Hour||DSN||TEL||Building 2419
Foodcourt / PX location
(Tentatively open at 9:00)
- *1America Flat-rate
Prices are not applicable to taxes.
Flat rate Option in CONUS / HAWAII
SoftBank iPhone / iPad*2 allows you to use data, make voice calls in the USA/Hawaii, and to Japan when connected to the Sprint network.
|Service Plan||Regular Fee||Campaign|
|Data Flat-rate Pack||5GB ～ 30GB||FREE||FREE|
|1GB ～ 2GB||￥980|
|Date Share Plus||5GB ～ 30GB||FREE|
|1GB ～ 2GB||￥980|
|Family Data Share||Sub line(s)||￥980|
|Other||White Plan & Other Packet Plans||￥980|
- Please call 157 (Press8 for English) or ask our shop crew to apply this service.
Device Setting for Enabling America Flat-rate Option
You should have “Global Roaming” ON for SoftBank service option registration.
Monthly fee of 980yen will be FREE and service automatically applied during campaign period. Campaign period and details may be changed without notice.
CONUS/Hawaii is an optional service plan. The cost of the service plan is 980yen/month. Users under SoftBank White Plan, SoftBank Family Shared User with Sub Line (also known as data sharing), and Data Plan Users with 1 or 2GB ONLY are not automatically applied for this option. You will be charged International roaming fee even if automatically connected to the Sprint network while in CONUS or Hawaii unless you apply for this option.
To apply for the service, please visit your nearest ON BASE SoftBank shop. Or Japan dial 157 (toll free customer service) on your mobile phone. If in US you can connect/call 157 by dialing +81-92-687-0025.
THE 980yen/month WILL ONLY BE CHARGED WHEN CONNECTED TO THE SPRINT NETWORK. This optional service is not automatically charged every month, only when in CONUS or Hawaii and automatically connected to the Sprint network. Additionally, billing cycle will determine the number of charges of 980 yen to your account.
Example: Cycle 10 customer. Arrive CONUS prior to the 10th of the month, automatically connect to the Sprint network. You will be billed for that billing period. Now your are still in CONUS on or after the 11th and you connect to the Sprint network. You will be billed for this period as well.
Global Roaming Service Warning
Any use of SoftBank service outside Japan, may result in Global Roaming fees being charged, creating an extremely high bill which you are required to pay. For more information concerning Global Roaming Service, click "See more".