Getting a handset in Japan?
Visit a SoftBank shop! We will be happy to help you.
For new contracts (switchover), upgrades, and various applications, please make sure the following information.
Find a shop where you can speak English
We have shops with full-time English speaking staff.
What you need to prepare
Information on required items when purchasing a handset or changing subscription content, and more.
See our multilingual catalogs
We have（digital）catalogs available in English, Chinese, Spanish, Korean, Vietnamese, and Portuguese.
If you have any questions, please contact our customer support.
We provide support in English.
SoftBank, Cell Phone provider, having exclusive benefits for US military customers in Japan.