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Worry-free Global Roaming Flat Rate

For Flat-rate Caterory L Countries For 24 hours !GB → 3GB of data starting from ¥980※1 Worry-free Global Roaming Flat rate Covers 99%※2 of countries and regions(excluding U.S.)! ※1 Until July 12.2023(Japan time).Limited to Category L countries/regions) ※2 Calculated based on actual usage(2019) of SoftBank users For Flat-rate Caterory L Countries For 24 hours !GB → 3GB of data starting from ¥980※1 Worry-free Global Roaming Flat rate Covers 99%※2 of countries and regions(excluding U.S.)! ※1 Until July 12.2023(Japan time).Limited to Category L countries/regions) ※2 Calculated based on actual usage(2019) of SoftBank users

Use the service whenever you want!

Easy application Worry-free Flat-rate

No expensive bill worries, service will shut off automatically! Start using the service whenever you need it. All you need is the smartphone you always use! Share data usage between smartphones!
No expensive bill worries, service will shut off automatically! Start using the service whenever you need it. All you need is the smartphone you always use! Share data usage between smartphones!
  • Requires a subscription for the tethering option.

Plan

Peace of mind with a flat rate for all areas.

Flat-rate group L

Covers 99% of popular overseas travel destinations*3!

Flat-rate group S

Allows the service to be used in other countries/regions

In-Flight・On-board Ship

Can be used when on the move (traveling in an airplane, boat, etc.)!

  1. *3
    Percentage of users who use data overseas, excluding the U.S. Calculated based on actual usage (2019) of SoftBank users.

Areas and rates

Applicable countries/regions

Europe Germany, France, Italy, U.K., Finland etc. North and South America Canada, Mexico, Brazil, Peru Argentina, etc. Asia China, Korea (Rep. of), Thailand Taiwan, Hong Kong, etc. Oceania Guam, Saipan, Australia, New Zealand etc. Middle East United Arab Emirates, Qatar, Israel, etc. Africa Egypt, Morocco, South Africa, Ghana Kenya, etc.
Europe Germany, France, Italy, U.K., Finland etc. North and South America Canada, Mexico, Brazil, Peru Argentina, etc. Asia China, Korea (Rep. of), Thailand Taiwan, Hong Kong, etc. Oceania Guam, Saipan, Australia, New Zealand etc. Middle East United Arab Emirates, Qatar, Israel, etc. Africa Egypt, Morocco, South Africa, Ghana Kenya, etc.

Usage fee

Usage time Data Usage Flat fee  24 hours Extra gigabytes! 3GB*4 ¥980  72 hours Extra gigabytes! 9GB*4 ¥2,940
Usage time Data Usage Flat fee  24 hours Extra gigabytes! 3GB*4 ¥980  72 hours Extra gigabytes! 9GB*4 ¥2,940

If the data limit is reached, the maximum data transfer speed (sending and receiving) will be limited to 128 Kbps until the usage time ends.

  1. *4
    Until July 12, 2023 (Japan time).

Applicable services

All data services including overseas email services (S! Mail (MMS), Email), web usage and tethering*5.

  1. *5
    Voice calls, video calls, and overseas/international SMS messages are not covered by “Worry-free Global Roaming Flat Rate”.
  • Some smartphone models are excluded from service.
  • No tax is charged on the flat-rate plan.

Applicable countries/regions

Europe Andorra, Greenland, etc. North and South America Bahamas, Venezuela, Belize, etc. Asia Timor-Leste, etc. Oceania New Caledonia, Christmas Island Cook Islands, etc. Middle East Iran, Palestinian Authorities Lebanon, etc. Africa Congo (Demo. Rep. of), Zimbabwe Chad, Mauritania, etc.
Europe Andorra, Greenland, etc. North and South America Bahamas, Venezuela, Belize, etc. Asia Timor-Leste, etc. Oceania New Caledonia, Christmas Island Cook Islands, etc. Middle East Iran, Palestinian Authorities Lebanon, etc. Africa Congo (Demo. Rep. of), Zimbabwe Chad, Mauritania, etc.

Usage fee

Usage time Data Usage Flat fee  24 hours 1MB ¥1,980  24 hours 5MB ¥9,800  24 hours 10MB ¥19,600
Usage time Data Usage Flat fee  24 hours 1MB ¥1,980  24 hours 5MB ¥9,800  24 hours 10MB ¥19,600

If the data limit is reached, the maximum data transfer speed (sending and receiving) will be limited to 128 Kbps until the usage time ends.

Applicable services

All data services including overseas email services (S! Mail (MMS), Email), web usage and tethering*5.

  1. *5
    Voice calls, video calls, and overseas/international SMS messages are not covered by “Worry-free Global Roaming Flat Rate”.
  • Some smartphone models are excluded from service.
  • No tax is charged on the flat-rate plan.

Service availability

Service can be used In flight
Service can be used In flight

The service can only be used when usage of mobile phones are allowed during a flight

Network of on-board ship mobile service High seas
Network of on-board ship mobile service High seas

Service available when territorial waters are crossed upon entering the high seas

Usage fee

Usage time Data Usage Flat fee  1 hours 50MB ¥980  5 hours 100MB ¥1,960  15 hours 150MB ¥2,940
Usage time Data Usage Flat fee  1 hours 50MB ¥980  5 hours 100MB ¥1,960  15 hours 150MB ¥2,940

After the usage limit is reached, the service will shut off so there is no need to worry about an expensive bill!

Applicable services

All data services including overseas email services (S! Mail (MMS), Email), web usage and tethering*5.

  1. *5
    Voice calls, video calls, and overseas/international SMS messages are not covered by “Worry-free Global Roaming Flat Rate”.
  • Some smartphone models are excluded from service.
  • No tax is charged on the flat-rate plan.

Settings

It is very easy to use.
Please check the settings in advance.

Before traveling

Before traveling
Before traveling
  1. STEP 01

    Check that “Global Roaming
    Service” (free) is enabled

    Check that “Global Roaming Service” is enabled in the “Optional Services” section of My SoftBank.

    • If “Global Roaming Service” is not available as an optional service, press the “Change” button and apply to use the service.
    • You can also apply for service at a SoftBank shop or dealer in Japan.
    • The service can also be set at your travel destination.
  2. STEP 02

    Apply for “Worry-free
    Global Roaming Flat Rate”

    Please apply from the dedicated web site.

    • You can also apply through the SMS message that is sent from SoftBank when you arrive at your overseas destination.
    • Applications for the service cannot be made between 11:25 pm and 0:30 am (Japan time) on the next day.
    • From 0:30 am to 7:00 am (Japan time), it may take about 30 minutes to complete an application.
    • Applications may not be possible at times due to system maintenance.
    • The maximum flat-rate fee for using “Global Roaming Data Flat-rate” on the day that you apply is ¥980. However, the maximum flat-rate fee of ¥980 is limited to once per billing month. For usage in areas not covered by the “Global Roaming Data Flat-rate” plan, applicable fees not covered within the flat-rate service are incurred.
    • Application may not be possible from 11:25 pm to 6:00 am (Japan time) due to maintenance. When maintenance occurs, a notice will be posted at the top of the following page.
      See details (Japanese only)
  3. STEP 03

    Enable data roaming

    Check the setting instructions and configure international data roaming setting.

    • The service can also be set at your travel destination.

Travel destination

Travel destination
Travel destination
  1. STEP 04

    Check the SMS message
    from SoftBank

    You will receive a SMS message from SoftBank when you arrive at your overseas destination.

  2. STEP 05

    Access the dedicated site
    from the SMS message
    and start using the service

    Select your plan on the dedicated site.

    • There is no fee for connecting.
    • A fee will be incurred when the service is started.
    • You can start using the service when you are connected to an overseas mobile network.
    • If you move to a country/region that is classified in another group after using the service, data service will be stopped.
    • If you cancel the service after you start using it, the plan you are using will end at the same time as the cancellation.

Supported devices

It can be used with any device that supports the Global Roaming Service.

iPhone iPad Smartphone
Tablet 4G Mobile Handsets Data Communication

For customers using a 3G mobile handset, we recommend using “Global Roaming Packet Flat Rate”

Usage conditions

Users who meet all of the following conditions are eligible to use the service.

  • Has a subscription for the Global Roaming Service
  • Has applied for “Worry-free Global Roaming Flat Rate”
  • Has a subscription for the Internet Usage Charge, 4G Data Basic Fee, or one of the following plan plans.
    • Data Plan Merihari Unlimited
    • Data Plan Mini Fit Plus
    • Data Plan 50GB(for data)
    • データプラン 3GB(データ通信)*6
    • データプランメリハリ*6
    • データプランミニフィット*6
    • データプラン 50GB+*6
    • データプランミニ*6
    • データプラン 3GB(スマホ)*6
    • データプラン 3GB(ケータイ)*6
    • データプラン 100MB*6
  1. *6
    Japanese only

Important Information

  • If a user starts using the plan and cancels their SoftBank line on the same day (Japan Standard Time), the flat-rate fee for the plan will not apply, and the flat-rate fee for “Global Roaming Packet Flat Rate” or data usage fees not subject to the flat-rate fee will apply.
  • Once you start using the plan, it cannot be canceled.
  • ”Global Roaming Packet Flat Rate” is not applied when “Worry-free Global Roaming Flat Rate” is applied.
  • Due to circumstances of overseas carriers, the country you are traveling to may differ from the country displayed on the web site screen.
  • In some cases, the service may be provided with priority connection to an overseas telecommunications carrier designated by SoftBank, and there may be some cases in which customers cannot select certain overseas telecommunications carriers as their connection destinations.
  • You can apply to cancel this service at My SoftBank. The service will be canceled from 0:00 am (Japan time) the next day. The remaining time in the plan will become unavailable at the same time. After the cancellation, the flat-rate and data fees not subject to the flat-rate of “Global Roaming Packet Flat Rate” will apply.
  • If any of the following applies to a SoftBank line to which “Worry-free Global Roaming Flat Rate” is applied, the application will end on the day specified below (Japan time).
  • If any of the following applies to a SoftBank line to which “Worry-free Global Roaming Flat Rate” is applied, the application will end on the day specified below (Japan time).
    (1) If the Global Roaming Service is no longer applied The date when the Global Roaming Service ends
    (2) If you apply for a change to a price plan that is not covered by the plan The date when the change request was submitted
    (3) If the service is canceled due to a SoftBank line being canceled or another reason The day before the line was canceled
  • Service details of the plan may change without notice.