Outgoing call from Japan

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You can make outgoing international phone calls and video calls easily from Japan by including the international code "+" or "010" before entering the phone number of the person you want to call on your SoftBank mobile phone.

How to make a phone call

How to make an international phone call

Example: Making a phone call to the UK (phone number: 01XXX-XXXXXX)

How to send an international message

How to make an international video call

Example: Making a phone call to the UK (phone number: 01XXX-XXXXXX)

Example: Sending an international message to the UK (phone number: 01XXX-XXXXXX)

  • *1
    When making a call to a mobile operator in Thailand, add "8" after the country code.
    • For outgoing phone calls to a mobile phone in San Marino, add "39". For outgoing phone calls to a fixed line in San Marino, add "378".
    • For outgoing phone calls to a mobile phone in Monaco, add "33". For outgoing phone calls to a fixed line in Monaco, add "377".
  • *2
    For outgoing phone calls to a fixed line in Italy, add "0"

Notes

  • Aside from "+" and "010", you can also make a phone by pressing "0046" (SoftBank operator identification number) + "010" + "country code" + "phone number to call".
  • "+" and "010" are abbreviated numbers of "0046010".
  • If you use an operator identification number besides "0046", we recommend that you dial the number or configure the country code on your mobile phone in advance.
  • If you do not configure the country code and make an outgoing phone call from your call history, the country code "0046010" will be automatically added (If you use a country code besides "0046010" on a SAMSUNG phone, make the phone call using the dialer).
  • For details on country code settings, see the manual of your phone. You can download the manual (PDF) of your device from the page below.

Data and voice call rates

Signup Not required
Monthly usage fee Free
Voice call rates International voice calls Varies according to the time and country/region.

See here for rates

International video calls Varies according to the country/region.

See here for rates

  • SoftBank international voice calls are excluded from free data usage provided by price plans and mail/web discount services.
  • SoftBank international voice calls are excluded from flat-rate and discount services with the exception of the specified discount of Blue Plan.
  • SoftBank international voice call charges can be checked at the usage status page in My SoftBank. In addition, you can also use a "usage notification service" that sends a notification message to you if usage charges exceed a certain amount.
  • Even if your voice call does not connect, voice call charges may incur depending on the local operator.