SoftBank Shop

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You can find your preferred shop by searching for a station name, shop name or preferred address.

*Please Use Japanse Characters Only

Shops with English-speaking crew

Customer service in English is available in SoftBank direct shops below.
If you require an assistance of an English-speaking crew, please make a shop visit reservation in advance.

Customer service over video call is also available.

SoftBank Ginza

Close to Ginza Station

Address
5-7-8, Ginza, Chuo-ku, Tokyo
Telephone
03-6252-3333
Access
30-seconds walk from Tokyo Metro Ginza Station
A2 Exit, on Chuo St.
Business Hours
10AM-8PM

See Details*

  • * Page in Japanese

SoftBank Omotesando

Close to Harajuku Station/Meiji-Jingumae Station

Address
Alteka Plaza 1F
1-13-9, Jingumae, Shibuya-ku, Tokyo
Telephone
03-6406-0711
Access
2-minute walk from JR Harajuku Station or 1-minute walk from Tokyo Metro Meiji-jingumae Station, on Omotesando St.
Business Hours
10AM-8PM

See Details*

  • * Page in Japanese

SoftBank Roppongi

Close to Roppongi Station

Address
MUFG Bank Roppongi Building 1F
4-9-7 Roppongi, Minato-ku, Tokyo
Telephone
03-5775-5011
Access
Roppongi Crossing, next to MUFG Bank ATM
Business Hours
10AM-8PM

See Details*

  • * Page in Japanese

SoftBank Shibuya

Close to Shibuya Station

Address
Kiyama Building
27-4 Udagawa-cho, Shibuya-ku, Tokyo
Telephone
03-5459-6625
Access
​​3-minutes walk from Shibuya Station.
The right direction on SHIBUYA 109 store cross on the Bunka-street.
Business Hours
10AM-8PM

See Details*

  • * Page in Japanese

SoftBank Nagoya

Close to Sakae Station

Address
Nissei Murase Building 1F
3-25-11 Nishiki, Naka-ku, Nagoya-Shi, Aichi
Telephone
052-957-8050
Access
Near Sakae Subway Station Exit #6
Business Hours
10AM-8PM

See Details*

  • * Page in Japanese

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