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Switchover/MNP (Mobile Number Portability)

Have you ever thought about changing your mobile carrier to SoftBank while keeping your current phone number? Now, it's possible with MNP System.

How to MNP

You can transfer to SoftBank without changing your current phone number today.

Step 1

Receive an explanation and a MNP (Mobile Number Portability) reservation number

  • For certain mobile carriers, the reservation number can be issued at the corresponding member site.
  • The MNP reservation number is valid for 15 days including the day when the number was reserved.

Step 2

Make a new subscription
Please apply at a SoftBank Shop or through the Online Shop.

How to get a MNP reservation number

DOCOMO au Disney Mobile on SoftBank Y!mobile
By telephone From handsets: 151
From landlines:
0120-800-000 (toll-free)
Business hours:
9AM-8PM
0077-75470
Business hours:
9AM-8PM
0800-100-5533
Business hours:
9AM-8PM
0120-921-156
Business hours:
9AM-8PM

Shops with English-speaking staff

Would you like to find out more? Visit a SoftBank Shop. Our friendly multilingual staff is always ready to assist you in obtaining the right handset and service plan to fit your needs.