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Switchover/MNP (Mobile Number Portability)

Have you ever thought about changing your mobile carrier to SoftBank while keeping your current phone number? Now, it's possible with MNP System.

How to MNP

You can transfer to SoftBank without changing your current phone number today.

  1. Step 1

    Receive an explanation and a MNP (Mobile Number Portability) reservation number

    • For certain mobile carriers, the reservation number can be issued at the corresponding member site.
    • The MNP reservation number is valid for 15 days including the day when the number was reserved.
  2. Step 2

    Make a new subscription
    Please apply at a SoftBank Shop or through the Online Shop.

    Before visiting a shop

How to get a MNP reservation number

DOCOMO au Y!mobile
By telephone From handsets: 151
From landlines:
0120-800-000 (toll-free)
Business hours:
Business hours:
Business hours:

Shops with English-speaking staff

Would you like to find out more? Visit a SoftBank Shop. Our friendly multilingual staff is always ready to assist you in obtaining the right handset and service plan to fit your needs.

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