Personal data partnerships

Shared use with group companies

Main purpose of use

1. (1)Customer support such as responding to inquiries from customers, and offering guidance on procedures and providing information related to the use of services of shared use partners
2. (2)Bill calculation
3. (3)Bill invoicing
4. (4)Marketing research and analysis
5. (5)Information on the products, services and campaigns from our company and other companies
6. (6)Notification of provision of information that contributes to the development of the information communication industry and the improvement of customer service
7. (7)Decision on provision and provision of products and services with which our company and shared use partners are involved
8. (8)Communication network construction, maintenance, system failure handling, and other incidental operations, including base station location borrowing and rental, construction, maintenance, management, and incidental and related operations.

Main data provided

All personal data we collect about the customer or the owner of the base station location at the time of application and during service provision, including name, appellation, phone number, address, email address, customer ID, billing address, age, gender, selected pricing category and discount, type of terminal equipment installed, and payment status, and all personal data necessary for the business purposes described in “Main purpose of use” (except in cases where provision would conflict with confidentiality of communications)

Officer

Our Chief Data Officer

Main purpose of use

1. (1)Information on power generation sales expansion activities and events, application acceptance, contract execution and performance, supply advisability, and provision.
2. (2)Responding to customer inquiries
3. (3)Customer support such as offering guidance on procedures and providing information related to the use of power generation
4. (4)Charge calculation and billing related to power generation, and combined billing with our other businesses, etc.
5. (5)Prevention of accidents and unauthorized use associated with power generation
6. (6)Marketing research and analysis
7. (7)Creation of statistics and use of analysis results for business analysis
8. (8)Information on the products, services and campaigns from our company and other companies
9. (9)Construction of electric facilities, ensuring safety of construction, maintenance of security, transportation of equipment, equipment defect correction, response to failures including software updates, etc. related to power generation
10. (10)Environmental surveys, acquisition and maintenance of installation site rights, personal liability insurance, etc. related to power generation
11. (11)Guidance, contract execution, etc. related to wheeling service (collective term for intra-area wheeling service and cross-area wheeling service)
12. (12)Other operations necessary to provide power generation and related services

Main data provided

1. (1)Personal data of power generation contract applicants (name, date of birth, gender, address, contact information, relationship with the power generation equipment installation location provider, telephone number, email address, contract term, power generation equipment installation location, financial institution account information, insurance policy information, and other information for executing power generation contracts, and information necessary to provide various services)
2. (2)Personal data of power generation equipment installation location provider (name, date of birth, gender, address, contact information, relationship with the applicant, telephone number, email address, contract term, power generation equipment installation location, information on current equipment, registration information, insurance policy information, and other information for executing power generation contracts, and information necessary to provide various services)

Officer

Our Chief Data Officer

Main purpose of use

1. (1)Distribution of advertisements of our company and other companies such as information on products, services, campaigns, events, seminars and surveys suitable for customers
2. (2)Planning, developing and providing products, services, campaigns, events, seminars and surveys suitable for customers as well as planning and developing new products, services, campaigns, events, seminars, and surveys
3. (3)Responding to customer inquiries and other customer support
4. (4)Other information that we deem useful to provide to customers

Main data provided

Information from (1) and (2) below combined

1. (1)
   1. 1.Personal information filled in to various application forms and contracts
   2. 2.Personal information described in identity verification documents, etc.
   3. 3.Personal information on business cards
   4. 4.Personal information provided at various events and seminars
   5. 5.Personal information entered on websites that we operate or manage
   6. 6.Personal information provided to us by other companies such as our sales agents, sales partner companies, service partner companies and cooperating companies
   7. 7.Information related to contract details (contracted service and product, contract date, contract term, etc.)
   8. 8.Information related to billing and payment (usage fees, payment status, payment date, transfer deposit account, credit card used, etc.)
   9. 9.Other information related to customers that we obtain
2. (2)Information useful for analyzing customer interests and preferences, such as browsing history and purchase history for websites viewed by customers (but not including confidential communications)

Officer

Our Chief Data Officer

Main purpose of use

1. (1)Customer support such as responding to inquiries from customers, and offering guidance on procedures and providing information related to the use of products or services of shared use partners
2. (2)Bill calculation
3. (3)Bill invoicing
4. (4)Marketing research and analysis
5. (5)Information on the products, services and campaigns from our company and other companies
6. (6)Notification of provision of information that contributes to the development of cloud services and the improvement of customer service
7. (7)Tasks related to cloud services such as registration, management, provision, maintenance, equipment defect correction, and response to failures including software updates
8. (8)Disclosure to discussion forums, etc.
9. (9)Decision on provision and provision of products and services with which our company and shared use partners are involved

Main data provided

All personal data we collect about the customer at the time of application and during service provision, including name, appellation, phone number, address, email address, user number, billing address, age, gender, selected pricing category and discount, and payment status, and all personal data necessary for the business purposes described in “Main purpose of use”

Officer

Our Chief Data Officer

Main purpose of use

1. (1)To register customer information and set up the account related to this service
2. (2)To enable customers to use this service smoothly
3. (3)For billing when purchasing products or using paid services
4. (4)To verify the identity of customers when using this service and when making inquiries
5. (5)To prevent unauthorized use
6. (6)To analyze the usage status of this service and create statistical data regarding the use of this service
7. (7)To improve the level of service for this service
8. (8)To send materials related to this service
9. (9)To respond to customer inquiries and provide other customer support
10. (10)For notification of information related to this service and other advertising information from our company and advertising information for which businesses other than our company are advertisers
11. (11)To conduct surveys about our company or businesses other than our company
12. (12)For campaign drawings and prizes and prize shipping
13. (13)To plan and provide new offers for this service in the future
14. (14)For data management of customer information and ensuring data security
15. (15)For necessary communication such as other important notices regarding this service

Main data provided

1. (1)Registered information (name, postal code, address, phone number, email address, gender, date of birth, My Page login ID, password, enrolled plan information (plan name, optional services, service type, SIM size, etc.), mobile number portability (“MNP”), reservation number, credit card information, information on official certificates such as driver’s license and residence certificate, and all other information provided to us in connection with provision, etc. of this service)
2. (2)Inquiries (phone number, email address, device model name, OS information, etc. as well as information obtained upon an inquiry from the customer regarding the above “registered information”)
3. (3)Information obtained in campaigns, etc. (name, address, phone number, email address, gender, and date of birth)
4. (4)Cookies
5. (5)Logs (information such as IP address, browser type and browser language, data communication history, phone call history, and payment history)
6. (6)Equipment information (OS and individual identification information, etc. of the terminal)

Officer

Our Chief Data Officer