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Procedures by the Customer

General Inquiries Regarding the Handling of Personal Data

Please contact us by telephone.

Personal Data Customer Consultation Service
(Only in Japan)

Tel:

0088-210-051 (toll free)

9 am to 5 pm (Mon - Fri)
(weekdays excluding public holidays and when closed for inspections or system maintenance)

Contact for LINE mobile services customers

Contact: LINE Mobile Customer Center
Tel: 0120-142-275
Hours of operation: 10 am to 7 pm (365 days a year)

Important notes

We may not be able to meet your request

  • If we are unable to confirm the identity of the individual in question
  • If we are unable to confirm your authority to act as representative
  • If there is a risk of harming the life, body, property or other rights and interests of the individual or a third party
  • If there is a risk of significant hindrance to the appropriate conducting of our business
  • If it violates laws and regulations other than the Act on the Protection of Personal Information, and so forth