JAPANESE

ISO Certifications

SoftBank Corp. has been granted certifications by the following authorities.

Integrated management system

We have obtained certifications for ISO 9001 (Quality), ISO 14001 (Environmental), ISO 20000-1 (IT Service), and ISO 27001 (Information Security). These are operated as a single, unified Integrated Management System.
To ensure the effectiveness of this system, we undergo continuous audits by third-party certification bodies and receive Audit Certificates as a result of these assessments.

(As of January 1, 2026)
Assessment organization BSI Group Japan K.K.
Period of the audit January 2026
Standard ISO 14001:2015, ISO 9001: 2015, ISO/IEC 27001:2022, ISO/IEC 20000 -1:2 018 , JIS Q 15001: 2017, ISO /IEC 27017:2015
Certificate Number EMS 81966, FS 88187, IS 76843, ITMS 504595, PIMS 637557, CLOUD 687281

Quality management systems
(ISO 9001)

(As of January 1, 2026)
Assessment organization BSI Group Japan K.K.
Certifying organization ANSI-ASQ National Accreditation Board (ANAB)
Certification registration number FS88187
First certified August 27, 2004
Principal scope of registration
  • Process & Data Management Division
  • Enterprise Customer Operations Division
  • Tokyo #2 Data Center
  • Tokyo #4 Data Center
  • Tokyo #5 Data Center
  • Sapporo Data Center
  • Osaka Data Center
  • Osaka #3 Data Center
  • Kita-Kyushu e-PORT Data Center
  • Kita-Kyushu e-PORT #2 Data Center
  • Oita Data Center
  • Enterprise Network Department, Mobile & Network Division
  • Backbone Network Department, Mobile & Network Division
  • Tokai Network Technology Department, Area Construction Division
  • Network Operations Division
  • EastJapan Network Center (Hokkaido, Tohoku, Kanto)
  • Kanto Network Center (Kanto)
  • Kansai Network Center (Tokai, Kansai-Hokuriku)
  • WestJapan Network Center (Chugoku-Shikoku, Kyushu)
  • Cloud Development Department 1, Unified Cloud & Platform Division
  • Information Technology & Architect Division
  • IT & solution Operation Division

Environmental management systems
(ISO 14001)

(As of January 1, 2026)
Assessment organization BSI Group Japan K.K.
Certifying organization ANSI-ASQ National Accreditation Board (ANAB)
Certification registration number EMS81966
First certified September 9, 2004
Principal scope of registration
  • Customer Engagement Department, Process & Data Management Division
  • Tokyo #4 Data Center
  • Sapporo Data Center
  • Kita-Kyushu e-PORT Data Center
  • Kita-Kyushu e-PORT #2 Data Center
  • Oita Data Center
  • EastJapan Network Center (Hokkaido, Tohoku, Kanto)
  • Kanto Network Center (Kanto)
  • Kansai Network Center (Tokai, Kansai-Hokuriku)
  • WestJapan Network Center (Chugoku-Shikoku, Kyushu)
  • HR and General Affairs Division
  • CSR Division

Information technology
— Service management —
Part 1
(ISO 20000-1)

(As of January 1, 2026)
Assessment organization BSI Group Japan K.K.
Certifying organization ANSI-ASQ National Accreditation Board (ANAB)
Certification registration number ITMS504595
First certified March 30, 2006
Principal scope of registration
  • Customer Engagement Department, Process & Data Management Division
  • Enterprise Customer Operations Division
  • Tokyo #2 Data Center
  • Tokyo #4 Data Center
  • Tokyo #5 Data Center
  • Sapporo Data Center
  • Osaka Data Center
  • Osaka #3 Data Center
  • Kita-Kyushu e-PORT Data Center
  • Kita-Kyushu e-PORT #2 Data Center
  • Oita Data Center
  • Network Operations Division
  • Cloud Development Department 1, Unified Cloud & Platform Division
  • Information Technology & Architect Division
  • IT & solution Operation Division

Information security management systems (ISO27001)

(As of January 1, 2026)
Assessment organization BSI Group Japan K.K.
Certifying organization ISMS Accreditation Center (ISMS-AC) and Community and ANSI-ASQ National Accreditation Board
Certification registration number IS76843
First certified July 23, 2003
Principal scope of registration
  • SaaS Service Department, AI Platform Development Division
  • Process & Data Management Division
  • SE Department 2, Business Design Division 1, Solution Engineering Division
  • Enterprise Customer Operations Division
  • Tokyo #2 Data Center
  • Tokyo #4 Data Center
  • Tokyo #5 Data Center
  • Sapporo Data Center
  • Osaka Data Center
  • Osaka #3 Data Center
  • Kita-Kyushu e-PORT Data Center
  • Kita-Kyushu e-PORT #2 Data Center
  • Oita Data Center
  • Network Operations Division
  • Cloud Development Department 1, Unified Cloud & Platform
  • Information Technology & Architect Division
  • Cyber Security Division
  • IT & solution Operation Division

Personal information protection management systems
(JIS Q 15001)

(As of January 1, 2026)
Assessment organization BSI Group Japan K.K.
Certification registration number PIMS637557
First certified September 4, 2015
Principal scope of registration Same as information security management system (certification registration number IS 76843)

ISMS cloud security management systems
(ISO 27017)
(JIP-ISMS517-1.0)

(As of January 1, 2026)
Assessment organization BSI Group Japan K.K.
Certifying organization ISMS Accreditation Center (ISMS-AC)
Certification registration number CLOUD687281
First certified March 22, 2018
Scope of registration
  • The ISMS cloud security management system for the provision of White Cloud ASPIRE design, operation, maintenance as a cloud service provide
  • The ISMS cloud security management system for The provision of Prime Drive design, operation, maintenance as a cloud service provide

AI management system
(ISO 42001)

To ensure the responsible development, provision, and use of AI in our businesses and services, we have adopted an Artificial Intelligence Management System based on the international standard ISO/IEC 42001. Through this system, we systematically manage AI-related risks and opportunities while establishing an AI governance framework and continuously improving its effectiveness.

(As of September 8, 2026)
Assessment organization BSI Assurance UK Limited
Certifying organization United Kingdom Accreditation Service (UKAS)
Certification registration number AIMS847067
First certified August 25, 2026
Scope of registration Developer, producer, provider and user of AI system leveraging third-party large language models and optical character recognition models to structure documents for Retrieval Augmented Generation in the provision of data creation services for Artificial Intelligence on behalf of SoftBank Corp. AIMS Statement of Applicability Version 1.0, 2025-11-28.