“Compliance” at SoftBank Corp. is not merely about complying with laws and regulations, but also about meeting society's higher ethical and moral expectations. All our senior executives and employees at SoftBank Corp. are obliged to comply with the Code of Conduct which sets out rules and responsibilities for all members.
SoftBank Code of Conduct
- Compliance Commitment
We have a high sense of ethics, follow all applicable laws and internal rules, and act in accordance with social common sense while also reporting and consulting with superiors or using the Compliance Hotline to resolve issues in the event that a violation or an act which is a potential violation is discovered.
- Respect for Human Rights and Prohibition of Discrimination and Harassment
We respect human rights and do not tolerate discrimination or harassment on the basis of race, ethnicity, religion, nationality, birthplace, gender, gender identity and sexual orientation, age, disability, or illness.
- Customer Satisfaction
We will provide products and services that meet the needs of our customers as well as accurate information on those products and services. We will also respond appropriately to customers' opinions and comments.
- Commitment to Fair Business Practices
We conduct business activities through fair competition in the marketplace regardless of anticompetitive actions and maintain relationships with business partners that are fair and enable mutual development.
- Proper use and management of company assets
We use and manage company assets in accordance with the proper rules, and we do not use them to obtain individual or unlawful benefits. Moreover, we do not engage in transactions involving conflicts of interest without the company's permission or insider trading.
- Promotion of a Mutually Pleasant and Comfortable Working Environment
We recognize and respect each other's diversity to promote innovation throughout the company while also respecting diverse styles of work and striving to improve occupational safety and health to maintain and promote a working environment that is easy for anyone to work in.
- Social Contribution and Environmental Conservation
We value resources and strive to preserve the global environment while also contributing to society in a sustainable manner through the resolution of social issues and dialog with local communities.
- Respect for Intellectual Property Rights
We recognize the importance of intellectual property rights, and will respect the intellectual property rights of others, and promote the appropriate protection and utilization of our own intellectual property rights.
- Protection of Information
We respect the privacy of our customers, business partners, and employees and protect and manage personal information, confidential information, and other information assets in the proper manner while also doing our best to protect such information from information security threats.
- Appropriate Relationship with Politics and Government
We maintain appropriate relationships with political and governmental officials and do not contribute to corruption or corrupt actions such as giving or receiving inappropriate gifts or entertainment.
- Insulation from antisocial forces and criminal acts
We have no involvement whatsoever with antisocial forces or criminal acts such as money laundering.
The contents and method of delivery are varied depending on your job nature and seniority because we understand that the necessary volume and scope of information is not same for everyone. Hence we prepare different programs for fresh graduates, newly hired, managers and senior executives considering their job nature and experience.
The topics we cover include but are not limited to temporary staffing, harassment and bribery, as we develop separate learning materials as new compliance risks are identified.
Compliance Awareness Month
Compliance Awareness Month is held annually for the purpose of enhancing the compliance awareness of all senior executives and employees. We offer online courses on selected compliance topics and a compulsory diagnostic test.
“SoftBank Code of Conduct” states our determination in maintaining appropriate relationships with political and governmental officials, and prohibits any behavior that can be interpreted as a corruptive practice. We commit in conducting fair business practices on the premise of complying with anti-bribery laws and regulations of each jurisdiction. SoftBank strictly bans any member from engaging in corruptive practices as recommended by the Transparency International’s “Business Principles for Countering Bribery”.
In the “Rules Concerning the Maintenance of Proper Relationships with Civil Servants, etc.,” SoftBank clearly prohibits application and screening procedures regarding the provision of entertainment, gifts, and other forms of gain to civil servants, application and screening procedures regarding the appointment of agents, internal procedures involving political contributions and donations, the creation and storage of such records, and facilitation payments to maintain and operate a framework so that employees do not participate in acts of corruption. Moreover, application procedures are checked on a regular basis from the perspective of preventing corruption.
Thus far, no cases of corrupt actions have been discovered.
All our business partners and suppliers are required to comply with “Supplier Ethics and Rules of Conduct” which prohibits them from engaging in any form of bribery.
Responsible political participation
SoftBank values responsible participation in politics and policymaking in order not to only benefit our stakeholders but also other members of the society. Such determination is reflected in our Code of Conduct which includes a clause on how to maintain an appropriate relationship with governmental officials.
SoftBank remains politically neutral. The amount of political contributions to political parties or groups are strictly within the prescribed limit of the Public Offices Election Act, Political Funds Control Act and other relevant laws and regulations. Also, we do not fund individual politicians.
All political contributions are subject to the approval by the Board of Directors and shall be disclosed on our website accordingly. We, hereby, confirm that no political contribution was made in the FY2019.
For more details, please see the ESG Data Book.