Value Creation Process
Maximizing corporate value, centered on the Beyond Carrier strategy
We aim to maximize our corporate value by pursuing sustainable growth in our telecommunications business while going beyond just being a telecommunications carrier to actively roll out new businesses in the information and technology fields. By serving as a catalyst for digitalization across society and solving social issues, we aim to become the Corporate Group needed most by people around the world.

SoftBank's Strengths, Inputs and Outcomes
The Group has wide-ranging capital, built up through its businesses, that offers competitive advantages. In particular, we boast one of the largest user bases in Japan, a crucial factor for promoting society-wide digitalization. Spanning a wide range of fields, including communications, e-commerce, payments and social media, our enormous domestic customer base will contribute greatly to the Group's future business development and corporate value enhancement. We will continue working to create new social value and, through such efforts, achieve sustainable corporate growth.
Inputs
Overwhelming number of
customer touchpoints
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Mobile 40 mil users*1 |
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Online media 85 mil users*2 |
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Smartphone payment Over 63 mil users*3 |
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Communication app 97 mil users*4 |
Generation of strong
cash flow
Adjusted free cash flow (excluding LY, PayPay, etc.)*5 ¥532.8 billion (FY2023) |
Shareholders' equity (equity attributable to owners of the Company) ¥2,377.1 billion (End of FY2023) |
Long-term ratings R&I A+, JCR AA-*6 (as of August 26, 2024) |
High technology
capabilities

Approx. 14,000 engineers*7 |
Conducting cutting edge AI research with the University of Tokyo and other institutions |
Implementing verification trials in various industries using 5G |
Strong sales force
Approx. 16,000 sales staff*8 |
Transaction with 93%*9of large corporations |
6,400 stores nationwide*10 |
Continued investment
for growth
Capital expenditures (FY2023) ¥312.8 billion*11 |
Growth investment (FY2023) ¥85.4 billion*12 |
Pushing forward to
achieve Net Zero*13
Electricity use (FY2023) 2,435,781 MWh |
Outcomes
Corporate Value
Enhancement (FY2023)
Operating income | ¥876.1 billion |
---|---|
Net income*14 | ¥489.1 billion |
Engagement Survey*15 | Scored 66 out of 100 |
Social Value
Creation (FY2023)
Dividends*16 returned to shareholders |
¥406.8 billion |
---|---|
Taxes*16 returned to society |
¥281.2 billion |
Personnel costs*17 returned to employees |
¥540.1 billion |
- [Notes]
-
- *1The figure for SoftBank is cumulative number of mobile main subscribers (as of March 31, 2024)
- *2The figure for Yahoo! JAPAN is average monthly users from January to September 2023, based on Nielsen's “TOPS OF 2023: DIGITAL IN JAPAN, Top 10 by Total Digital Reach in Japan.” Does not include overlap of smartphone and PC users
- *3The figure for PayPay is registered users (as of March 31, 2024)
- *4The figure for LINE is active monthly users (MAU in Japan) (as of March 31, 2024)
- *5Adjusted free cash flow = free cash flow + (proceeds from the securitization of installment sales receivables − repayments thereof); excludes free cash flow of the A Holdings Corporation, LY Corporation and its subsidiaries, B Holdings Corporation, PayPay Corporation, PayPay Card Corporation, PayPay Securities Corporation, etc., as well as loans to Board Directors, etc.; includes dividend payments received from A Holdings Corporation
- *6R&I: Japan Rating & Investment Center; JCR: Japan Credit Rating Agency
- *7Total of the engineers in SoftBank Corp., LY Corporation, PayPay Corporation, ZOZO, Inc., SB Technology Corp., etc. (as of April 1, 2024)
- *8Number of SoftBank Corp.'s sales staff (as of March 2024)
- *9The percentage of listed companies in Japan with annual sales exceeding ¥100 billion that conducted business with SoftBank Corp. in FY2023
- *10Total of SoftBank and Y!mobile brands' directly managed stores, agents, mass merchandisers and other retail channels (as of March 31, 2024)
- *11Capital expenditures of the Consumer and Enterprise segments. Acceptance basis; excludes investments in devices for rental services, shared equipment (contributions by other operators), and the impact of adopting IFRS 16 “Leases”
- *12Includes ¥74.9 billion in long-term growth investments that will take a considerable time to recover (¥67.5 billion in investment in Cubic Telecom Ltd. and ¥7.3 billion in investment related to generative AI such as SuperPOD)
- *13“Carbon Neutral 2030” declaration applies to Scope 1, 2; “Net Zero” applies to Scope 1, 2, 3; each scope continues to expand from SoftBank Corp. to its Group companies (consolidated subsidiaries)
- *14Net income attributable to owners of the Company
- *15The Engagement Survey (formerly Employee Satisfaction) was redefined in FY2023 and is scored on a 100-point scale (up to 49: Low; 50-64: Normal; 65-74: High, 75+: Very high)
- *16Dividends and taxes paid are presented on a consolidated cash flow basis
- *17Personnel costs are wages and benefits for employees and officers (on the basis of the Consolidated Statement of Income breakdown of expenses by nature)
- *1
