Health and Medical Support
Realizing a world where everyone
can enjoy
the best medical care
and support
We want to use information technology to connect people and medical care.
We are contributing to the creation of an environment that supports health by enabling all people to access cutting edge medical care, early illness detection services, and preventative healthcare at any time, anywhere.
A healthcare app that supports everything
from health care consultation to online medical
Healthcare Technologies Corp., a subsidiary of SoftBank, was established to address Japan's healthcare challenges through the utilization of digital transformation (DX). Through services such as "HELPO," the company provides a healthcare platform that contributes to improving people's health, reducing rising medical expenses, and alleviating issues such as doctors' long working hours.
"HELPO" is a healthcare app that enables users to receive support from medical professionals 24 hours a day, 365 days a year. It features a "Health & Medical Consultation Chat," allowing users to consult physicians, nurses, and pharmacists anytime—whether in a pre-symptomatic stage, feeling unwell, or experiencing minor physical or mental concerns. The app also offers a range of functions to support health management, including an "Online Medical Consultation" that enables users to consult a physician anytime and anywhere, and a "My Chart" feature that records vital signs, step counts, and other data.
The app is provided to a broad range of users, including corporate clients, local governments, and individuals. Leveraging health and medical data obtained through the service, it provides each person with the most suitable information and solutions, with the aim of building a society where people can stay healthy without conscious effort. In addition, by collaborating with a wide range of stakeholders to co-create new value, the Company contributes to better healthcare experiences and sustainable well-being.
Ugokuma App to Promote Walking and
Address Geriatric Frailty
The “Ugokuma” application, which supports measures against frailty, a frail state of reduced physical and cognitive functions that lies between the state of needing nursing care and health, aims to help seniors make walking an enjoyable habit.
In addition to basic pedometer application functions such as the number of steps taken, distance walked, and calories burned, the application also measures the degree of frailty by answering 10 questions and has a conversation function with the character “Ugokuma,” which praises and encourages the user, and through mutual communication, fosters motivation to continue walking. This feature helps to foster motivation to continue walking.
Healthcare AI Platform
Collaborative Innovation Partnership (HAIP)
In partnership with private-sector companies, academia and medical institutions, SoftBank established the Healthcare AI Platform Collaborative Innovation Partnership (HAIP) on April 1, 2021 to promote the spread and development of healthcare AI services. As at end of October, 2025, HAIP comprises 20 domestic enterprises, including private companies, universities and national research institutions. Working with the Japan Medical Association's Promotion Center for AI Hospital & Clinic, HAIP aims to spread and develop healthcare AI services by providing an integrated healthcare AI platform encompassing the development, evaluation and implementation of healthcare AI.
This healthcare AI platform comprises the AI Development Platform, which enables the development of healthcare AI using medical data; the Lab Platform, which supports AI evaluation; and the Service Platform, which provides healthcare AI services. Moreover, HAIP is engaged in R&D on platform technology issues that are common to the entire industry and cannot be addressed by individual companies, such as the utilization of various healthcare data, the establishment of common connection procedures based on next-generation standards, providing a high-security environment to guard against threats such as ransomware, and complying with international standards such as HL7 FHIR.
The development of medical AI services will provide a variety of assistance to tasks previously only performed by medical professionals, such as diagnostic imaging, genomic diagnosis, differential diagnosis and deciding treatment courses. By aiming to develop the service in a form that can be easily introduced at rural clinics and other facilities, we hope to encourage the widespread use of healthcare AI services and help eliminate disparities in medical care.