Main Q&A at Earnings Investor Briefing
for FY2024

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Date	Thursday, May 8, 2025 6:00 pm - 7:00 pm
Speakers	SoftBank Corp.: Kazuhiko Fujihara (Board Director, Executive Vice President & CFO) Osamu Akiyama (Head of Finance Unit, Vice President) Wataru Onoguchi (Head of Finance and Accounting Division) Yudai Sasaki (Head of FP&A)

Will you continue to aim for 1 million net additions of smartphone subscribers?

We will continue to strive for net additions of smartphones, but we do not believe it should be prioritized to the extent of pursuing it regardless of the cost.
Promotion expenses, etc. in the Consumer segment increased significantly in FY2024. What is the outlook for customer acquisition-related expenses in the Consumer segment in FY2025?

The increase in Promotion expenses, etc. in FY2024 was mainly due to costs related to an increase in expenses related to the “Tokusapo” program. This includes a change in future estimates based on the exercise rate in the program, and we expect this portion of the expenses to decrease in FY2025. Regarding sales commissions, on a payment basis, we do not expect a significant increase from FY2024, but the sales commissions recorded as expenses on the P&L are in a phase of increase due to the amortization impact from the past fiscal years.
The impact of customer acquisition measures on mobile revenue in Q4 FY2024 decreased significantly YoY. What is your outlook going forward?

It is difficult to provide an answer at this point, as promotion measures are decided on a case-by-case basis while monitoring the situation.
What was the status of Mobile Number Portability (MNP) flow in Q4 FY2024?

MNP data is not disclosed, but overall, it was very positive.
As an upside scenario for operating income in FY2025, could price increases in other companies' price plans be an upside factor for the Consumer segment?

The operating income for the Consumer segment disclosed today does not include the impact of price increases, so if they were to happen, it could be an upside factor. However, achieving the current earnings forecast itself requires various rationalization and sales growth efforts, so it is difficult to indicate the extent of the potential upside at this time.
Regarding the financial impact of joint venture “Crystal Intelligence” with OpenAI, please provide an update if there is any.

We are still in the phase of further developing the concept, and there are no quantitative updates at this time. Our plan to use OpenAI solutions on a pay-for-use basis remains unchanged, and we do not expect a significant impact on our earnings forecast for FY2025.