Three actions

Health maintenance and improvement

We have organized the themes that employees should focus on to improve their health into seven key themes, which are "improving eating habits," "encouraging exercise habits," "reducing the ratio of smokers," "improving mental healthcare," "improving sleep issues," "improving women's health," and "improving health literacy." To support these health promotion efforts, we disseminate information and implement various initiatives.

Furthermore, we strive to identify health issues through health examination results, health awareness surveys, and other analysis results. Since the analysis results confirmed that employees who practice more healthy habits tend to have lower incidence of abnormal findings in health examinations, we also disseminate information and raise awareness to encourage employees to take an interest in their own health and adopt healthy habits that suit them.

As part of these efforts, we hold various seminars that provide health-related knowledge and encourage the adoption of healthy habits. To enable the participation of as many employees as possible, seminars are primarily held online with archived recordings made available on the internal intranet site for employees who are unable to participate. From 2021, October has been designated Health Promotion Month (renamed "Mental and Physical Health Month" in fiscal year 2022), with online seminars and other events held jointly with group company LY Corporation.

• 1) Improving eating habits

  

  • Sale of lunches that are certified "smart meals"^* and provision of healthy menus at the staff canteen
  • Vege Check® at Family Day Hosting of a measurement event
  • Raising awareness about proper drinking habits (Drink Smile® Seminar hosting)
  • Provision of healthy breakfasts during company-wide morning meetings (monthly)
  • Holding of health seminars to help employees improve their lifestyles (monthly)
  • Training videos
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      "Health management (including alcohol consumption) for workers"
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      "Lifestyle-related diseases: Proper understanding and prevention"
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      "Proper understanding and practice - Good habits to prevent lifestyle-related diseases"
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      "Let's have a healthy relationship with alcohol - The relationship between alcohol and health"
  • Recipes for healthy eating

  [Note]

  1. *
     Smart meals are nutritionally balanced meals containing healthy ingredients. The concept is part of an initiative by the Healthy Meal & Dietary Environment Consortium aimed at promoting healthy eating.

  Example activity [1]

  Description	Providing healthy menus at the staff canteen
  Challenge	The prevalence rate tended to go up with the average age of the employees in question. The results of the health checkup showed that the most common findings were lipids followed by BMI, and a relationship between eating habits and the incidence rates is observed each year.
  Details	A healthy menu "Kokoka Lunch" is offered monthly in the staff canteen, based on employee health issues. The program is designed to help employees learn about food and how to choose well-balanced meals, and to empower them to put this knowledge into practice. In combination with the provision of monthly menus, provided information on employee health issues and quick bits of dietary advice via the group intranet and the staff canteen Provision of the Kanzen Meshi® menu in the staff canteen and expansion of complete meal stands to 12 offices
  Results	The FY2025 health awareness survey results indicated that the average number of poor dietary habits (11 items) decreased from 3.32 items (FY23) to 2.94 items (FY25), showing an improvement trend of 0.38 points.

  Example activity [2]

  Description	Vege Check® at Family Day Hosting measurement sessions
  Challenge	According to the results of the health awareness survey, many employees answered that they were "not getting enough vegetables", so we hosted Vege Check® measurement sessions on Family Day. The average estimate vegetable intake for employees was lower than the national average.
  Details	Measured the estimated vegetable intake to support employees and behavioral changes to improve eating habits Raised awareness at events to enable employees' families to understand health issues as well
  Results	Number of participants in the FY2024 - FY2025 Vege Check® measurement events: total of 1,473 people By visualizing vegetable intake in numerical terms, we created opportunities for employees and their families to review their eating habits, raised awareness of vegetable intake and encouraged behavioral changes. In the FY2025 health awareness survey results, the ratio of employees who answered that their "intake of vegetables is low" decreased by 3.7 points compared to FY2023, which confirmed the outcomes of eating habit improvements.

  [Note]

  1. *
     "Kanzen MeshiⓇ" and "Kanzen Meshi StandⓇ" are registered trademarks of Nissin Foods Holdings Co., Ltd. "Vege CheckⓇ" is a registered trademark of Kagome Co., Ltd. "Drink Smile" is a registered trademark of Suntory Holdings Limited.

• 2) Encouraging exercise habits

  

  • Holding of company-wide morning yoga before morning meetings and exercise function checks (total participants including online viewing: about 377,000 from October 2021 to March 2026)
  • Holding of Zoom morning yoga and evening yoga sessions (average satisfaction rate: about 95%) Evening yoga sessions to end in September 2026
  • Holding of walking events (held in spring and fall every year since 2021; total participants from 2021 to spring 2026: 15,731)
  • Employees able to get simple physical strength measurements or do their own self-checks at home
  • Encouragement of company club activities

  Example activity [1]

  Description	Holding of company-wide morning yoga before morning meetings and exercise function checks
  Challenge	The results of the annual health awareness survey showed that many employees complained of visual display terminal (VDT) syndrome symptoms such as stiff shoulders, back pain, eye strain, headaches, etc. as factors impacting their performance, and there were also concerns about a decrease in activity levels.
  Details	A yoga session is held prior to the company's monthly morning meeting, led by an employee who is a qualified yoga instructor since October 2021. Starting from October 2024, a quarterly exercise function check has been carried out by an employee with experience in the Hakone Ekiden running race Employees from all over Japan participate via live video, including the President and other senior management. [Note] * Additional morning yoga sessions are held once a month, and evening sessions every two months.
  Results	The participation of the management has communicated the importance of health management and promoted the adoption of exercise habits while also contributing to the spread of health management

  Example activity [2]

  Description	HELPO Walkathon
  Challenge	According to the health awareness survey, the number one health issue perceived by employees as a result of increased working at home was "a decline in activity levels," and there were concerns that the increase in working at home would further reduce activity levels. In addition, roughly one in three employees have abnormal lipid levels, and employees who walk fewer steps have higher levels of lipid abnormalities compared to employees with a high step count. Therefore, policies that increase the number of opportunities for employees to walk on a daily basis are important.
  Details	Walking events held in spring and fall every year since 2021, aimed at getting people into the habit of exercise and fostering workplace communication Utilization of "HELPO," a health support app provided by group company Healthcare Technologies Corp., to manage step counts and conduct ranking competitions Events are held twice a year in spring and fall. Participants can enter personal or team challenges with a target of averaging 8,000 steps or more or 6,000 steps over a month-long period. Organization of a zodiac sign-based competition in spring 2026 to boost participation
  Results	A total of 15,731 people participated between 2021 and the spring of 2026 In the post-event questionnaire, respondents commented that in addition to "increased health awareness," positive mental health impacts such as "increased communication with colleagues," "better sleep quality," and "feeling more cheerful" were also observed. Following event participation, the average performance level improved by 10 points compared to the period before the event, which demonstrated a positive impact on work productivity. Event participants showed a higher rate of improvement in their lipid levels compared to non-participants. According to the results of the health awareness survey in FY2024, 36% of respondents walked more than 6,000 steps per day, but this figure increased to 49% in FY2025. The FY2025 health awareness survey also confirmed that employees with a higher frequency of exercise tend to experience a greater feeling of restfulness from sleep. Based on these analytical results, we will continue to promote initiatives aimed at establishing regular exercise habits.

• 3) Reducing the ratio of smokers

  

  • Ban on smoking during working hours (every day since April 2020)
  • Closure of workplace smoking rooms (73 such rooms closed at end of September 2019)
  • Smokers and nonsmokers took up the Smoke-Free Challenge
  • Implemented a smoke-free experience as a one-week challenge
  • Training video "Smoking and Health"
  • E-mail magazine and anti-smoking column
  • Subsidies for cost of smoking cessation programs
  • Smoking cessation advice from public health nurses

  Example activity

  Description	Ban on smoking during working hours
  Challenge	The smoking rate in 2016 was in the 30% range but continues to be higher than the national average despite a gradual decline.
  Details	In an effort to prevent passive smoking, action is being taken to reduce smoking by 1% annually, to below 20% by 2030, as in the SDGs Introduced progressively, beginning in April 2019 - From April 2019: Ban on smoking during working hours once a month (on Premium Friday) - From October 2019: Ban on smoking during working hours once a month (on Premium Friday) and once a week (Go Home on Time Day) - From April 2020: Ban on smoking during all working hours - From October 2020: Closure of workplace smoking rooms at all SoftBank offices (approximately 70 locations)
  Results	Reduction in smoking rate from 30% range to 20% range (FY16: 31.3% → FY25: 24.0%)

• 4) Improving mental healthcare

  

  • Conduct mental health seminars for all employees
  • Conduct line care seminars for managers
  • Conduct departmental training
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      Stress management training
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      Psychological safety training
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      Assertion training
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      Followership training
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      Harassment prevention training
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      Active participation of seniors and career development training
  • Conduct group training sessions based on the results of stress checks
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      Training for managers on how to improve the workplace environment
  • Offer "Autogenic Training" sessions led by counselors

  Example activity [1]

  Description	Group training for line managers in high-risk organizations based on the results of stress checks
  Purpose	Based on the results of stress checks, we facilitate training to improve workplace environment for the leaders of organizations which have been identified as high-risk, aiming to improve organizational culture through line-manager support and promoting communications.
  Details	Group training sessions aimed at improving workplace environment have been continuously conducted since the fiscal year 2023 for the heads of the organizations identified as high risk based on the stress check results. Focusing on line-manager support and dialogue-based organizational development, we support leaders in taking initiatives to improve their workplace environment by teaching them ways of thinking and techniques to interact with subordinates, improve communications, and deepen mutual understanding. [Implementation Record] Total number of sessions: 18 Total number of participants: 246 Training name: "Creating a Better Organization: Line Care, Mutual Understanding, and Organizational Revitalization"
  Results	The company-wide stress check results showed that two of the key metrics, "Vitality Level" and "Overall Health Risk," remained at the same level as the previous year. On the other hand, "Support from Superiors" and "Team Cohesion" which are key areas of our focus in the training program have been continuously improving since its start in 2023. [Improvement of the Metrics] - Support from Supervisors: 2.83 (FY2023) → 2.87 (FY 2026) - Team Cohesion: 2.90 (FY2023) → 2.94 (FY2026) We will continue to monitor trends in the stress check results and provide support for the leaders of high-risk organizations to improve workplace environment. [Note] * Rated on a scale of 1 to 4. A higher score indicates greater support from supervisors and a greater sense of team cohesion in the workplace.

  Example activity [2]

  Description	Conduct self-care seminars for all employees to prevent mental health issues
  Challenge	Since the health awareness survey indicated that a depressed mood significantly impacts presenteeism, promote the establishment of a recharge routine and the practice of self-care Raise awareness of counseling services and lowering psychological barriers to seeking help
  Details	Hold a mental health seminar for all employees as a Zoom webinar during "Mental and Physical Health Month" (October) Seminar name: "Living Each Day in Good Health ~Taking Care of Your Mental Health With an Industrial Physician Who Knows SoftBank~" Introduce basic mental health knowledge, lifestyle habits to balance the autonomic nervous system, effective ways to rest, and "psychological detachment" to psychologically distance oneself from work Help employees become familiar with the role and expertise of industrial physicians to create an environment where they feel comfortable seeking counseling when needed
  Results and Improvements	Seminar participants: 475 people (252 participants in the live webinar) In the post-seminar questionnaire, 93.3% of the 181 respondents said that their "level of understanding increased," and satisfaction and utilization were both above 90%. Furthermore, many participants commented that "the industrial physician felt approachable" and "I would like to try putting psychological detachment into practice." Going forward, we will continue disseminating information to raise awareness of counseling services, such as the industrial physicians and the Wellness Center, while improving the seminar content based on the questionnaire feedback. [Note] * As of October 2025

• 5) Improving sleep issues

  

  • Conducted screening tests for Sleep Apnea Syndrome (SAS)
  • Conducted sleep seminars (Number of participants: approx. 970 people)

  Example activity [1]

  Description	Conduct sleep seminars
  Challenge	Analysis of the health awareness surveys and regular health examination results revealed that employees with sleep issues demonstrated a level of performance that was 12 points lower and a rate of obesity (BMI) that was 6 points higher. Based on these results, we decided that it is important to provide opportunities to understand the importance of sleep and learn improvement methods that can be applied to daily life.
  Details	Hold seminars focused on improving sleep quality and fatigue recovery to learn practical tips for restorative sleep in daily life (number of participants: approx. 970 people)
  Results	The ratio of people getting 6 or more hours of sleep increased by 6.3 points The ratio of individuals feeling well-rested from sleep increased by 16.0 points Performance level increased by 3.9 points Approximately 97% became more aware of the importance of sleep Questionnaire results two months after the seminar

  Example activity [2]

  Description	Conduct Sleep Apnea Syndrome (SAS) screening tests
  Challenge	Underlying sleep issues had not been identified with respect to Sleep Apnea Syndrome (SAS), which can impact daytime performance and potentially lead to future risks such as ischemic heart disease.
  Details	Conduct home-based SAS screening tests for employees experiencing sleep concerns to identify sleep issues and their severity. Offer guidance on online medical consultations based on the screening results, and identify sleep issues and support needs through questionnaires.
  Results	There were 250 applicants, and SAS risk was identified in approximately 70% of the 100 examinees Of the employees who underwent screening or online medical consultations, approximately 60% demonstrated behavioral changes such as information gathering, improved lifestyle habits, or visiting medical institutions

• 6) Improving women's health

  

  • HELPO actio+, women's health support service (purchase of femtech products, read columns, and more)
  • Additional optional women's health checks are available, partly funded by the company
  • Testing kits are available for purchase at a discount
  • Established counseling (female industrial physicians are available for consultation)
  • Established dedicated break rooms for women
  • Past seminars have covered topics such as women's health issues (menstruation, PMS, menopause, etc.)
  • Held a menstrual pain experience training session
  • Training videos
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      [For managers] Women's Health: You Need to Understand Women's Health Because You Are a Manager
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      [All Employees] Everyone should Understand Women's Health
  • Short videos on the HELPO app
  • Column on the company intranet supporting wellbeing
  • Introduced a leave system that can be used for various situations such as menstruation, pregnancy, and childcare

  Example activity [1]

  Description	Hosting menstrual pain experience training sessions
  Purpose	We hosted menstrual pain experience training sessions for the purpose of sharing the concerns that are specific to women by experiencing the menstrual pain that many women experience and thinking about a workplace environment in which women can play an active role.
  Details	We asked Linkage Inc. to conduct the training and hosted a training session using the "Perionoid" menstrual pain VR experience device (1) Seminar for learning basic knowledge about women's health (2) Participants can actually experience the pain using a tool (Perionoid) that simulates menstrual pain (3) Participants share insights gained through their experiences and discuss ways to improve the workplace environment
  Results	Hosting locations (5): Osaka, Hiroshima, Fukuoka, Sendai, and Nagoya Attendance: 69 Satisfaction rate: 100% The participants commented that the seminar was an opportunity to deepen their understanding of menstrual pain saying, "I was able to understand menstrual pain not simply as 'knowledge' but based on actual feeling" and "I considered the discomfort and pain I was feeling and decided to improve the situation going forward."

  Example activity [2]

  Description	Hold a seminar on pelvic floor muscles
  Purpose	We hosted a seminar to promote understanding of female-specific health issues and support the practice of self-care with the goal of improving employee health and enhancing well-being.
  Details	We hosted a seminar for female employees led by an in-house public health nurse and an employee who is a certified yoga instructor titled "Self-Care for Women ~Strengthening Pelvic Floor Muscles to Relieve Discomfort~" (1) Lecture: Explanation of the pelvic floor muscles and the benefits of pelvic floor muscle training, etc. (2) Practical session: yoga for strengthening the pelvic floor muscles
  Results	Attendance: 190 Satisfaction and utilization: approximately 98% In addition to promoting understanding of female-specific health issues, the seminar was held to raise awareness of practical self-care and exercise habits that can be easily incorporated when working at home. Participant questionnaires indicated that the seminar helped raise awareness of the need to counter a lack of exercise.

• 7) Improving health literacy

  Proactive dissemination of information about health management

  

  We produced a document titled "Understanding SoftBank Health Management in 5 Minutes!" which introduces the thinking behind health management, the health issues of SoftBank employees, and the various consultation services, etc., and we are encouraging all employees to participate. The health literacy level in 2025 was 80.6%^*.

  [Note]

  1. *
     percentage of respondents who answered "I think it's very high" or "I think it's high" or "I think it's Normal."

  Wellness Eye Study Video Learning provided

  

  SB Atwork Corp., our group company which offers Wellness Eye Study Video Learning, provides video content to all employees. It features a full range of healthcare-related content that is useful for self-care and life-care, including topics such as mental health, harassment, cancer prevention, and smoking.

  HELPO Healthcare App provided

  

  We have introduced the HELPO app offered by our group company Healthcare Technologies Corp.
  In addition to health and medical consultations with a dedicated team of medical specialists including doctors, nurses, and pharmacists, etc. that are available over chat 24 hours a day, 365 days a year, the service also provides one-stop functions such as online medical consultations that can be conducted from home, hospital searches, and the purchase of over-the-counter medicines and other products.