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  5. 5. Building High-quality Social Infrastructure

5. Building High-quality
Social Infrastructure- Highly Convenient, Stable, and Trustworthy Networks and Security -

We are committed to maintaining a constantly connected and stable communication network,
while also protecting our customers' important data.
In addition, we will promote the construction of a “next-generation social infrastructure”
with a structure that can meet data processing and the demand for electricity,
which is expected to increase rapidly due to the accelerated evolution of AI.

Sustainable development goals

9 INDUSTRY,INNOVATION AND INFRASTRUCTURE 11 SUSTAINABLE CITIES AND COMMUNITIES 13 CLIMATE ACTION 16 PEACE,JUSTICE AND STRONG INSTITUTIONS

(1)Prepare sustainable life infrastructure

Target vision Expansion of renewable energy services
Prepare sustainable life infrastructure Prepare sustainable life infrastructure

We will provide communications services with stable connections by maintaining highly-reliable networks.

Main businesses

  • Promotion of next generation social infrastructure concept
  • Broad rollout and quality enhancement of 5G
  • Participate in submarine cable projects
  • Eliminate regional communications disparities by expanding networks
  • Advance initiatives to prevent network accidents
  • Support network monitoring and operation with AI
FY2023
KPIs Results
5G deployment plan
Expansion of 5G SA*1 coverage: Smartphone SA in key areas of all prefectures (FY2026)
Completion in three cities: Tokyo, Osaka, and Nagoya
Number of major network accidents: Zero 2
High-capacity optical submarine cable: Start of operation (FY2023) Cable laying work: 97% completed
Land station construction: All stations completed
Acceptance tests: In progress*2
FY2024
KPIs
5G deployment plan
Expansion of 5G SA*1 coverage: Smartphone SA in key areas of all prefectures (FY2026)
Completion of Phase 1 construction and opening of the Hokkaido Data Center (FY2026)New
Number of major network accidents: Zero
High-capacity optical submarine cable: Start of operation (FY2024)Update

[Notes]

  • *1

    SA: Stand-alone

  • *2

    Delays due to prolonged construction caused by geopolitical risks and other factors

(2)Construct robust communications infrastructure to
contribute to disaster prevention and mitigation

Construct robust communications infrastructure to contribute to disaster prevention and mitigation Construct robust communications infrastructure to contribute to disaster prevention and mitigation

We regularly engage in measures to safeguard communications infrastructure in the event of a disaster, and are able to restore connections swiftly should disaster strike.

Main businesses

  • Secure communications service environments in the event of a disaster (using mobile base stations, portable satellite antennas, drones, etc.)
  • Build frameworks for quickly restoring communications environments after disasters
  • Disaster recovery countermeasures, including creating three-route backbone networks
FY2023
KPIs Results
Tohoku Route:
Commercial operation start (FY2023)
Commercial operation started
Maintain and enhance equipment and materials for disaster response and recovery:
  • Maintain at least 200 mobile base station vehicles / portable mobile base stations
  • Maintain at least 80 mobile power supply vehicles
  • Maintain at least 200 portable satellite antennas
  • Strengthen cooperation with external organizations involved in disaster recovery
  • Mobile base station vehicles / portable mobile base stations: 200
  • Mobile power supply vehicles: 91
  • Portable satellite antennas: 282
  • Signing a disaster agreement with external organizations
FY2024
KPI
Maintain and enhance equipment and materials for disaster response and recovery:
Strengthen cooperation with external organizations involved in disaster recoveryUpdate

(3)Promotion of data security and privacy protection initiatives

Promotion of data security and privacy protection initiatives Promotion of data security and privacy protection initiatives

As a safe and secure communications carrier, we will utilize the latest advanced technologies to monitor and operate our networks, and thoroughly educate our employees on security.

Main businesses

  • Operation and management using advanced security systems and tools
  • Promote the protection and appropriate use of personal information
  • Thoroughly educate employees and build secure environments and facilities
FY2023
KPIs Results
Number of major accidents involving information security: Zero (annually) Zero major accidents
Number of major accidents involving privacy issues: Zero (annually) Zero major accidents
Helping customers understand how their personal information is handled
  • Addition of a privacy dashboard setting function
  • Disclosure of information handling of application /
    website usage details
  • Privacy dashboard setting function: Function added
  • Disclosure of information handling of application /
    website usage details: Disclosed
FY2024
KPIs
Number of major accidents involving information security: Zero (annually)
Number of major accidents involving privacy issues: Zero (annually)
  • Enhance transparency:
    Addition of corporate data (corporate company information)Update
  • Strengthening of “self-information control” rights*1:
    Optimization settings for advertising deliveryUpdate

Related link

[Notes]

  • *1

    Reflection of customer's own intentions

  • *

    Unless otherwise specified, the KPI metrics and targets, as well as results, are for SoftBank Corp. on a non-consolidated basis.

  • *

    “Main businesses” include initiatives by SoftBank Corp. and companies in the SoftBank Corp. Group.

Six material Issues