5. Building High-quality
Social Communication Networks- Highly Convenient, Stable, and Trustworthy Networks and Security -
Commit to maintaining a constantly-connected and stable network and to protecting
our customers' important data, as communication networks serve as a lifeline.
Sustainable development goals




SDGs value creation
(1)Prepare sustainable life infrastructure


We will provide communications services with stable connections by maintaining highly-reliable networks.
Main businesses
- Broad rollout of 5G
- Participate in submarine cable projects
- Eliminate regional communications disparities by expanding networks
- Advance initiatives to prevent network accidents
Representative KPI | FY2021 | FY2022 | |
---|---|---|---|
Target vision | Expansion of renewable energy services | ||
1 | KPI |
5G deployment plan
|
5G deployment plan
|
Result | Achieved 90% population coverage (March 31, 2022) | - | |
2 | KPI | Number of major network accidents: Zero | |
Result | Zero major accidents | - | |
3 | KPI | Submarine cable “ADC (Asia Direct Cable)”: Start operation (FY2022) | Asia Direct Cable (ADC) high-capacity optical submarine cable: Start of operation (FY2023)Update |
Result | Japanese coastal waters: Commercial launch of Okinawa route, Tohoku route redesigned | - | |
Southeast Asian waters: Construction started, optical cable land connection completed |
(2)Construct robust communications infrastructure to
contribute to disaster prevention and mitigation


We regularly engage in measures to safeguard communications infrastructure in the event of a disaster, and are able to restore connections swiftly should disaster strike.
Main businesses
- Secure communications service environments in the event of a disaster (using mobile base stations, portable satellite antennas, drones, etc.)
- Build frameworks for quickly restoring communications environments after disasters
- Disaster recovery countermeasures, including creating three-route backbone networks
Representative KPI | FY2021 | FY2022 | |
---|---|---|---|
1 | KPI | Establishment of three main routes (for Okinawa / Tohoku): Completion (FY2021) | Tohoku Route: Optical cable construction (end of 2022) Commercial operation start (end of FY2022)Update |
Result | Okinawa route: Commercial launch Tohoku route: Redesigned |
- | |
2 | KPI |
Maintain and enhance equipment and materials for disaster response and recovery:
|
Maintain and enhance equipment and materials for disaster response and recovery:
|
Result | Maintained and enhanced | - |
Related link
(3)Promotion of data security and privacy protection initiatives


As a safe and secure communications carrier, we will utilize the latest advanced technologies to monitor and operate our networks, and thoroughly educate our employees on security.
Main businesses
- Support network monitoring and operation with AI
- Thoroughly educate employees and build secure environments and facilities
- Operation and management using advanced security systems and tools
- Promote the protection and appropriate use of personal information
Representative KPI | FY2021 | FY2022 | |
---|---|---|---|
1 | KPI | Number of major accidents involving information security: Zero (annually) | |
Result | Zero major accidents | - | |
2 | KPI | Number of major accidents involving privacy issues: Zero (annually) | |
Result | Zero major accidents | - | |
3 | KPI | Implementing initiatives that help customers to understand how to handle their personal information | Helping customers understand how their personal information is handled: addition of a privacy dashboard setting function.Update |
Result | Released Privacy Center Privacy Dashboard opened |
- |
Related link
[Note]
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“Main businesses” include initiatives by SoftBank Corp. and companies in the SoftBank Corp. Group.