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  5. 5. Providing Sustainable Communication Networks

5. Providing Sustainable
Communication Networks

The Company contributes to the realization of a secure digital environment
by sustainably providing high quality, stable, and resilient communication networks,
while promoting information security and privacy protection.

(1)Develop high quality communication networks

Develop high quality communication networks Develop high quality communication networks

Main initiatives

  • Promote the NTN vision (HAPS, etc.)
  • Broad rollout and quality enhancement of 5G, R&D toward realizing next-generation 6G
  • Participate in submarine cable projects
  • Eliminate regional communications disparities by expanding networks
  • Advance initiatives to prevent network accidents
  • Support network monitoring and operation with AI
FY2026
Targets and KPIs
Pursue initiatives to realize the NTN concept by FY2030
Expand 5G Standalone (SA) coverage for smartphones to major areas of all municipalities by FY2030
Number of major network accidents: zero per fiscal year

For the FY2025 KPI results, please click here.

(2)Construct robust communications infrastructure
to contribute to disaster prevention and mitigation

Construct robust communications infrastructure to contribute to disaster prevention and mitigation Construct robust communications infrastructure to contribute to disaster prevention and mitigation

Main initiatives

  • Secure communications service environments in the event of a disaster (using mobile base stations, portable satellite antennas, drones, etc.)
  • Build frameworks for quickly restoring communications environments after disasters
  • Disaster recovery countermeasures, including creating triple-routing backbone networks
FY2026
Targets and KPIs
Maintain and enhance emergency response and recovery equipment, while strengthening coordination with external organizations involved in disaster recovery

For the FY2025 KPI results, please click here.

(3)Provide a safe digital environment through stronger security

Provide a safe digital environment through stronger security Provide a safe digital environment through stronger security

Main initiatives

  • Operation and management using advanced security systems and tools (SIEM*1, MDM*2, EDR*3, etc.)
  • Promotion and appropriate use of personal information
  • Thoroughly educate employees and build secure environments and facilities (classroom training, regular e-learning and security drills, updating security rules, etc.)
FY2026
Targets and KPIs
Number of major cybersecurity incidents: zero per fiscal year
Number of major privacy-related incidents: zero per fiscal year

For the FY2025 KPI results, please click here.

[Notes]

  • *1

    Security Information and Event Management

  • *2

    Mobile Device Management

  • *3

    Endpoint Detection and Response

  • *

    Unless otherwise specified, the KPI metrics, targets, and results apply only to SoftBank Corp.

  • *

    "Main initiatives" include initiatives by SoftBank Corp. and group companies.

The key sustainability-related risks and opportunities associated with this material issue are as follows.

Category Risks or Opportunities Description
Major disasters and resilience Risks Communications outages caused by damage to critical infrastructure facilities resulting from large-scale natural disasters, as well as delays in disaster recovery and business interruptions
Stability of telecommunications networks and commercial systems Large-scale communications outages caused by aging facilities or system failures, together with the resulting loss of trust from customers and society
Cybersecurity enhancement System failures or shutdowns caused by increasingly sophisticated cyberattacks, as well as the large-scale leakage or falsification of confidential information, including personal information
Removal, loss, or destruction of information, and inappropriate use of information assets Leakage, misuse, or use for unauthorized purposes of confidential information and personal information caused intentionally by employees, contractors, or agents, or unintentionally through negligence such as loss or misdirected transmission

Sustainable development goals

9 INDUSTRY, INNOVATION AND INFRASTRUCTURE 11 SUSTAINABLE CITIES AND COMMUNITIES 13 CLIMATE ACTION 16 PEACE,JUSTICE AND STRONG INSTITUTIONS

Six material Issues