In accordance with our basic mental and physical health policy, we aim to maintain and improve the health of our employees. Furthermore, as the physical and mental wellbeing of each individual employee is the driving force behind realizing both company and personal dreams and ambitions, we have positioned the maintenance and improvement of employee health as an important management issue in our Health Management Declaration.
- *SB Atwork Co., Ltd. is a subsidiary of SoftBank Corp.
Health management declaration
The most important foundation for tackling this new stage of the information revolution and realizing continuing growth is to be a group in which each individual employee is healthy in both mind and body and always brimming with energy. In signature SoftBank style, we will actively utilize cutting edge AI and information and communication technologies to promote health management that maintains and enhances the wellbeing of our employees and their families.
President & CEO, SoftBank Corp.
Excerpt from Rules of Employment
Chapter 6 Health Management
(Health management philosophy)
The Company shall be managed on the philosophy that the “most important foundation is to be a group in which each individual employee is healthy in both mind and body and always brimming with energy.”
(Employee health maintenance and improvement)
The Company shall take the appropriate measures to maintain and improve the physical and mental health of employees and establish a safe and comfortable work environment. Employees shall cooperate with measures taken by the Company and work to maintain and improve their own health.
Health management promotion system
The basic mental and physical health policy outline
- Support the wellbeing of all SoftBank Group employees so all work aspirations can be achieved with a sound body and mind.
- Work to create a safe and comfortable work environment in which each employee can reach their full potential.
- Observe compliance related to occupational health and safety laws to become a highly trusted corporate group amongst internal and external stakeholders.
Recognized under the large enterprise category of the 2021
Certified Health & Productivity Management Outstanding
Organizations Recognition Program (White 500)
SoftBank was recognized under the “large enterprise category of the 2021 Certified Health & Productivity Management Outstanding Organizations Recognition Program (White 500)” as an enterprise that is thinking about employee health management from a management perspective and actively engaging in health management. We were recognized in March 2021 as a White 500 enterprise for the third consecutive year.
- *Health & Productivity Management Outstanding Organizations are enterprises that practice excellent health management in collaboration with health insurers. White 500 is a system which is jointly awarded by the Ministry of Economy, Trade and Industry (METI) and Nippon Kenko Kaigi. This award aims to create environments that can be evaluated by society by making outstanding enterprises that are engaged in health management more “visible.”
Priority measures, targets, and results
We have announced the “prevention of severe disease and deterioration” as well as the “reduction of smoking rates” as priority measures for health management and recognize the “ratio of employees with abnormal findings in regular health examinations” and the “smoking rate” as issues based on the results of regular health examinations. Under the results for FY 2020, the “specific health guidance completion rate” rose by 6% or more from three years ago, and the “smoking rate” decreased from the 30% range to the 20% range through the gradual incorporation of a ban on smoking during work hours.
Data pertaining to employees is published in the “ESG Data Book.”
Prevention of severe disease and deterioration
|Regular health examination rate||99.7%||99.9%||100%||100%||100%||-|
|Complete health examination rate||55.5%||57.0%||53.8%||58.7%||60%||-|
|Ratio of Positive Findings in the Regular Health Examination||51.9%||54.7%||55.1%||57.9%||57.4%||-|
|Completion Rate for Specific Health Examination||30.1%||31.6%||32.9%||31.5%||40.0%||-|
Smoking rate reduction
|Regular health examination rate||30.6%||29.9%||29.7%||26.8%||25.8%||-|
|Stress check consultation
|Ratio of employees with high stress||12.9%||12.7%||13.3%||11.2%||13%
|Absenteeism*1||4.9 days||4.6 days||4.6 days||3.8 days||5 days
- *1Absence or leave due to illness or injury
- *2Number of days of perceived reduction in work efficiency due to feeling unwell from our health awareness survey. Three or more days per week, counting one to two days a week.
Employee health maintenance and improvement
We are undertaking initiatives aimed at health management, health maintenance, and health improvement with the goal of creating an organization that is always energetic and a place where employees can be mentally and physically healthy.
Promotion of health management
a Wellness Center
We are working with the Wellness Center operated by SB Atwork Corp. to provide an environment in which occupational specialists in internal medicine and psychiatry, public health nurses, and counsellors are available at all times to discuss physical and mental issues.
Offering mentoring in the workplace with the peer supporter system
We are introducing a “peer supporter system” in which employees who hold occupational counseling or health and safety related qualifications may volunteer as accessible counselors within the workplace after passing a specific selection process and receiving training.
Promoting regular health examinations
In order to facilitate the early detection and treatment of diseases, we educate employees regarding the importance of regular health examinations and encourage them to receive checkups. In fiscal 2017, 99.7% of employees received a health examination.
|Regular health examination rate||99.9％||100％||100％|
Carrying out stress checks
As part of our mental healthcare provision, we encourage all employees to take regular stress checks using the Wellness Eye system provided by group company SB AtWork Corp. This encourages self-care that helps prevent damage to mental wellbeing and has been useful in improving work place conditions.
Wellness Eye Study Video Learning Provided
SB AtWork Corp., our group company which offers Wellness Eye Study Video Learning, provides video content to all employees. It features a full range of healthcare-related content that is useful for self-care and life-care, including topics such as mental health, harassment, cancer prevention, and smoking.
HELPO Healthcare App Provided
We have introduced the HELPO app offered by our group company Healthcare Technologies Corp.
With the HELPO app, users can make appointments and manage results for saliva PCR testing and vaccinations, conduct online health and medical consultations, search for hospitals, and purchase over-the-counter medicine.
Ban on smoking during work hours
To prevent passive smoking and lower the smoking rate, we implemented a gradual ban on smoking during work hours and completely banned smoking during work hours in April 2020.
- *We fully approve of the Access Initiative for Quitting Tobacco by the World Health Organization (WHO) and have declared a ban on smoking.
Supporting the improvement of employee health
We are supporting efforts by our employees to maintain their health by providing them with information divided into four themes, each targeting an area in which we hope to improve health, as well as venues in which they can work on each of these themes.
Furthermore, as a measure to prevent the spread of COVID-19 infection, the seminar for the current fiscal year is being held mainly online, and an archive distribution is being provided on the Company intranet for employees who are unable to participate.
During 2020, we held a total of eight online health seminars (capacity of 300 people) on topics including “improving eating habits,” “encouraging exercise habits,” “improving mental health care,” and “women's health.”
|Improving eating habits||
|Encouraging exercise habits||
|Reducing the ratio of smokers||
|Improving mental healthcare||
Initiatives to improve the work environment
As part of efforts to promote working style transformation, we have established the work slogan “Smart & Fun!” with the aim of getting workers working smartly while having fun. This ties into our initiatives to maintain and enhance employee health and we are improving the ratio of paid leave taken by employees.
Establishing days on which employees are encouraged to take annual paid leave
To promote styles of working which balance work and rest, we are designating days on which employees are encouraged to take annual paid leave such as Premium Fridays, weekdays which are wedged in between weekends and holidays, and weekdays during the Golden Week holidays in May to create an environment which makes it easier for employees to take paid leave.
|Ratio of Annual Paid Leave taken||76.5％||72.2％||61.8%|
Introducing a work-interval system
To ensure that employees have enough time for their daily lives and sleep, we are introducing a “work-interval system” which establishes a set rest period from the time that employees finish work until the next time that they start work. All employees are required to take 10 or more consecutive hours of rest from when they finish work until they start working again.
Preventing workplace harassment
The SoftBank provides awareness training through topic-based seminars and e-learning for all workers with the goal of ensuring a healthy and safe workplace free of all forms of harassment. Should a harassment incident occur, a primary contact point has been established so appropriate measures can be taken as quickly as possible. As part of that response, a counselor will first listen to what happened, and then discuss next steps with the employee. All consultations are handled with complete confidentiality.
In October 2019, we introduced a Pulse Survey developed in-house to measure the daily level of fulfillment among employees.
Once a month, employees answer 13 questions (taking about three minutes) on areas of work, personal life, and health to help them understand their own conditions. With the consent of employees, this information is shared with their supervisors in order to facilitate better communication.
Support for Balancing Treatment
and Work Life
Cancer Treatment Leave* is a system established for employees who are unable to work due to cancer-related hospital visits, treatments, and feeling unwell the day after treatment. This system helps create an easy working environment for employees, balancing their treatment and work life.
- *May be taken as accrued annual leave
“Development of a resilient management foundation” materiality for the achievement of SDGs
SoftBank has established six materiality areas (priority issues) aimed at the achievement of SDGs under the concept of creating “a world where all things, information, and minds are connected.” As part of our efforts to “develop a resilient management foundation,” we are promoting “improvements in productivity through advanced work environments” to drive workstyle reforms through technology utilization and promote health management.