Environmental Management

SoftBank views global environmental problems as key management issues. For both our officers and employees to actively work to reduce environmental impacts, we have enacted an Environmental Action Policy based on approval by a higher-level meeting committee structure including the management team. Business activities subject to the Environmental Action Policy include all facilities and equipment, business expansion via M&As, joint ventures, etc. and entry into new businesses.

Environmental action guidelines

SoftBank Corp. is actively engaged in maintaining and conserving the global environment through our businesses to contribute to the continuous development of a sustainable society.Specifically, SoftBank will:

  • Comply with environmental laws, ordinances and other regulations and requirements.
  • In order to resolve issues such as climate change and resource depletion through an environmental management system, we have set environmental targets for the reduction of greenhouse gas emissions, energy conservation, resource conservation, waste reduction, and water usage reduction, etc. and strive to make continuous improvements.
  • Promote environmental-friendly green procurement in our purchase of office equipment and supplies.
  • SoftBank strives to provide telecommunications services, etc. which help reduce the environmental load and contribute to the reduction of greenhouse gas emissions across society as a whole.
  • We take into account the business impact on ecosystems and promote initiatives to conserve biodiversity.
  • We strive to provide environmental education to employees while also announcing the details of these guidelines and our environmental information both internally and externally to reduce the environmental load together with stakeholders including group companies, business partners, and suppliers.

Environmental management system

SoftBank has formulated environmental action guidelines and established an environmental management system and administrative framework to promote environmentally-conscious business activities and actively engage in environmental conservation activities. We are aiming to improve the environmental friendliness of our business activities by focusing on the prevention of global warming which is particularly important for its impact on the environment, promotion of mobile phone recycling, conservation of resources, restriction of the usage and inclusion as well as the emission of specified toxic substances defined in the RoHS Directive*.

Moreover, as the public awareness of environmental issues grows, corporations are facing more diverse demands to provide environmentally-friendly products and services and implement smarter business practices through regulations governing environmental conservation, energy conservation, and resource saving.
As public awareness of environmental issues grows, corporations are facing more diverse demands to provide environmentally friendly products and services, to adhere to regulations governing environmental protection, and to achieve energy conservation and resource saving through smart business practices. To respond swiftly to these trends and demands, SoftBank has incorporated a PDCA (plan, execution, confirmation, improvement) cycle to guide our environmental management system and improvements are made on a continuous basis.

In order to promote our environmental management system, we conduct external audits on a regular basis in order to enhance its effectiveness. We have obtained ISO 14001 certification for 57% of our offices (based on employee coverage) with large greenhouse gas emissions, including our head office and network center, and have conducted internal audits based on our own standards at all offices.

  1. *
    EU regulations which prohibit the inclusion of toxic substances in electrical and electronic devices.
 Environmental management system

For more information on environmental management system certification organizations and our status of acquisition, see here.

Environmental management structure

To promote group-wide environmental conservation activities, SoftBank has established the Environment Committee covering environmental matters under the supervision of the director in charge of SDG promotion, which complies with ISO14001 international standard.

Environmental management structure

Compliance with environmental laws and regulations

SoftBank strives to comply with environmental laws and regulations based on an environmental management system framework. There were no violations of environmental laws and regulations, including those related to air pollution, water contamination and soil contamination prevention in fiscal 2020.

We conduct regular internal audits to verify that the environmental management system conforms to the requirements of ISO14001 and is being effectively implemented based on environmental targets. In addition, based on those results, we identify issues, implement corrective measures, and revise the environmental management system for continuous improvement. As a result of external audits at our head office building, large-scale network center and data center, we continued to receive ISO 14001 certification in fiscal 2020.

Environmental targets

We establish targets as a company in order to promote corporate activities which run the environmental management system in a manner which is appropriate to the maintenance and improvement of the global environment.

Category Objectives Main measures
Climate Change Measures Use of renewable energy in base stations: 50% or more (FY2021)
  • Transition to real renewable energy
Achieve Carbon Neutrality (by FY2030)

Implementation of measures in cooperation with building owners

  • Use of electricity with low CO2 emissions
  • Use of automatic lights-out system with human detection
  • Installation of LED lighting

<Network Center and Data Center>
Reduce electricity consumption (basic unit) by 1% in one year

  • Installation of LED lighting
  • Replacement of air conditioning equipment
  • Power off and removal of unnecessary equipment
  • Introduction of solar power generation
Promoting a recycling-oriented society Number of reused/recycled handsets: 10 million units (for six years from FY2020 to FY2025)
  • Establishment of a system
  • Dissemination of information
Compliance with environmental laws and regulations Proper disposal of industrial waste


  • Implementation of employee training
  • Preparation of manuals and contract templates
  • Establishment of a consultation desk and other systems

<Promotion of electronic processing>

  • Promotion of computerization of processing operations
  • Thorough compliance with laws, regulations, and ordinances
Proper disposal of waste CFCs

<Promotion of electronic processing>

  • Promotion of computerization of processing operations
  • Thorough compliance with laws, regulations, and ordinances

Major initiatives

Environmental education

SoftBank provides environmental education through an e-learning program to help employees acquire basic knowledge and raise awareness of environmental issues. Employees can learn about environmental conservation.

E-learning courses on appropriate processing of industrial waste and the Electronic Manifest System are available to employees working in this area.

Employees can also access these e-learning courses on demand from their iPads or iPhones. The percentage of employees who took environmental education among all employees in fiscal 2020 was approximately 46%.