Evaluations and Awards History
FY2023
Customer satisfaction survey
Corporate
Ranked No.1 in overall satisfaction in the major enterprise market segment of the J.D. Power 2023 Corporate Network Services Customer Satisfaction Survey℠
In a survey of companies using corporate network services, we received the highest overall rating for the second consecutive year across the four factors that affect overall satisfaction with network services: “service content/quality”, “trouble/troubleshooting”, “sales and installation support”, and “cost”.
Y!mobile
“Y!mobile” has ranked No.1 in the J.D. Power 2023 Mobile Phone Service Customer Satisfaction Survey℠ in the value carrier category
In the customer satisfaction survey conducted by J.D. Power Japan, an international specialized firm in survey and consulting for customer satisfaction, in the Value Carrier segment, “Y!mobile” achieved the highest ratings in the four factors of “Communication Quality”, “Service Menu”, “Provided Devices”, and “Procedure/Support Response”. As a result, it has been awarded the top position overall for two consecutive years.
LINEMO
“LINEMO” ranked No.1 overall in the online-only brand/plan category in the J.D. Power 2023 Mobile Phone Service Customer Satisfaction Survey℠
In the customer satisfaction survey conducted by J.D. Power Japan, an international specialized firm in survey and consulting for customer satisfaction, in the Online Exclusive Brand/Plan segment, “LINEMO” achieved the highest ratings in the three factors of “Communication Quality”, “Service Menu”, and “Procedure/Support Response”. As a result, we have been awarded the top position overall for three consecutive years.
Website and information disclosure
Selected as an Excellent Company in the Gomez ESG Site Ranking 2023
SoftBank Corp. was selected as an excellent company in the Gomez ESG Site Ranking 2023 conducted by BroadBand Security Inc.
Gold Prize in Gomez IR Site Ranking 2023
SoftBank Corp. received the Gold Prize in the Gomez IR Site Ranking 2023.
Selected as an AAA Website in the 2023 All Japanese Listed Companies' Website Ranking
SoftBank Corp.'s website was selected as an AAA Website in the 2023 All Japanese Listed Companies' Website Ranking survey run by Nikko Investor Relations.
Commendation Award in Daiwa IR's 2023 Internet IR Awards
SoftBank Corp. received the Commendation Award in Daiwa Investor Relations Co. Ltd.'s 2023 Internet IR Awards, which recognize listed companies that make effective use of their IR websites.
Bronze in the Sustainability Site Award 2024
SoftBank Corp. received a bronze award in the Sustainability Site Award 2024, a ranking of websites according to the level of information they provide, run by the Association for Sustainability Communication, a general incorporated association that conducts surveys and provides consulting services on sustainability information disclosure.
Asia Sustainability Reporting Awards 2023
At the Asia Sustainability Reporting Awards 2023, SoftBank Corp. received gold in the Asia's Best SDG Reporting and bronze in the Asia's Best Materiality Reporting.
Labor practices
PRIDE Index 2023 Gold Rating
SoftBank Corp. received a gold rating from ‘work with Pride’, a Japan-based organization that promotes LGBTQ+-friendly human resource practices, in its ‘PRIDE Index 2023.’
The 2024 Health & Productivity Stock Selection/Excellence in Corporate Health 2024 and Productivity Management Category (White 500)
SoftBank Corp. were selected under the “Health & Productivity Stock Selection” in a row as an enterprise that is thinking about employee health care from a management perspective and actively engaging in health management.
We were also selected as a “White 500” enterprise.
NIKKEI Smart Work Management Survey
SoftBank Corp. has received the highest rating of 5 stars in the 7th NIKKEI Smart Work Management Survey.
Received the “NIKKEI Smart Work Award 2024” in the Human Resources Utilization category
At the “NIKKEI Smart Work Award 2024”, which selects leading companies sustainably growing through workstyle reforms, we were honored to receive the Human Resources Utilization Award.
Hataraku Yell 2023 Welfare Promotion Corporation
SoftBank Corp. was recognized as a Welfare Promotion Corporation for its particularly outstanding initiatives under Hataraku Yell 2023, a program that recognizes enterprises making efforts to enhance and effectively utilize employee welfare initiatives.
Sports Yell Company 2024
SoftBank was certified as a “Sports Yell Company 2024” by the Japan Sports Agency for its proactive promotion of sports to improve the health of all employees.
FY2022
Customer satisfaction survey
SoftBank Corp. ranked No.1 in overall satisfaction in the major enterprise market segment of the J.D. Power 2022 Corporate Network Services Customer Satisfaction Survey.
In a survey of companies using corporate network services, we received the highest overall rating for the four factors (areas) that affect overall satisfaction with network services: “service content/quality”, “trouble/troubleshooting”, “sales and installation support”, and “cost”.
“Y!mobile” has won first place in the J.D. Power 2022 Mobile Phone Service Customer Satisfaction Study℠ in the value carrier category.
“Y!mobile” received the highest rating in the four factors of “Communication Quality,” “Service Menu,” “Procedures and Support,” and “Handsets Provided” in the Value Carrier category of the J.D. Power 2022 Mobile Phone Service Customer Satisfaction Study℠, and has been awarded the overall No.1 ranking, and “handsets offered” in the value carrier category.
“LINEMO” ranked #1 overall in four satisfaction survey rankings
LINEMO, the online-only brand, has won first place in each of the following four satisfaction survey rankings.
- “J.D. Power 2022 Mobile Phone Service Customer Satisfaction Study” Online-only brand/plan category.
- Japan Productivity Center, “2022 JCSI (Japanese Customer Satisfaction Index) Survey” (mobile phone industry).
- MMD Research Institute, “September 2022 MNO Share and Satisfaction Survey,” MNO overall satisfaction.
- “Oricon Customer Satisfaction Survey 2022” Carrier low-cost brand ranking.
Website and information disclosure
Selected as an Excellent Company in the Gomez ESG Site Ranking 2022
SoftBank Corp. was selected as an excellent company in the Gomez ESG Site Ranking 2022 conducted by BroadBand Security Inc.
Gold Prize in Gomez IR Site Ranking 2022
SoftBank Corp. received the Gold Prize in the Gomez IR Site Ranking 2022.
Selected as an AAA Website in the 2022 All Japanese Listed Companies' Website Ranking
SoftBank Corp.'s website was selected as an AAA Website in the 2022 All Japanese Listed Companies' Website Ranking survey run by Nikko Investor Relations.
Commendation Award in Daiwa IR's 2022 Internet IR Awards
SoftBank Corp. received the Commendation Award in Daiwa Investor Relations Co. Ltd.'s 2022 Internet IR Awards, which recognize listed companies that make effective use of their IR websites.
Gold (Grand Prize) in the Sustainability Site Award 2023
SoftBank Corp. received a gold award (grand prize) in the Sustainability Site Award 2023, a ranking of websites according to the level of information they provide, run by the Association for Sustainability Communication, a general incorporated association that conducts surveys and provides consulting services on sustainability information disclosure.
Received the “Innovation in Reporting” award at the CR Reporting Awards 2022 for two consecutive years
At the CR Reporting Awards 2022 hosted by Corporate Register in the United Kingdom, our sustainability report has won the “Innovation in Reporting” award for two consecutive years.
Labor practices
PRIDE Index 2022 Gold Rating
On November 10,2022 we received a gold rating from ‘work with Pride’, a Japan-based organization that promotes LGBTQ+-friendly human resource practices, in its ‘PRIDE Index 2022.’
The 2023 Health & Productivity Stock Selection/Excellence in Corporate Health 2023 and Productivity Management Category (White 500)
SoftBank Corp. were selected for the first time as one of the “the 2023 Health & Productivity Stock Selection” sponsored by the Ministry of Economy, Trade and Industry (METI) and the Tokyo Stock Exchange as a corporation that considers the health management of its employees from a managerial perspective and is actively engaged in health management. In addition, we were selected as a “White 500” organization in the “Health Management Paid Corporation 2023 large enterprise category by the Ministry of Economy”, Trade and Industry and the Nippon Kenko Kaigi for excellence in healthcare management efforts.
NIKKEI Smart Work Management Survey
SoftBank Corp. has received the highest rating of 5 stars in the 6th NIKKEI Smart Work Management Survey.
Grand Prize in NIKKEI Smart Work Awards 2023
SoftBank received the Grand Prize, the highest evaluation in the NIKKEI Smart Work Awards 2023, which selects companies that are taking on the challenge of revolutionizing productivity through reforms in the way they work.
Hataraku Yell 2022 Welfare Promotion Corporation
SoftBank Corp. was recognized as a Welfare Promotion Corporation for its particularly outstanding initiatives under Hataraku Yell 2022, a program that recognizes enterprises making efforts to enhance and effectively utilize employee welfare initiatives.
Sports Yell Company 2023
SoftBank was certified as a “Sports Yell Company 2023” by the Japan Sports Agency for its proactive promotion of sports to improve the health of all employees.
Awarded the Minister of Internal Affairs and Communications Award for the 100 Pioneers of Telework
Among companies and organizations promoting installation and utilization of telework, the company received the “Award of Minister for Internal Affairs and Communications for 100 Telework Pioneers” as an organization making excellent efforts that other organizations should follow as a role model.
CompTIA Certified Team Award
As a strategic and necessary area for solution human resources in the provision of customer digital solution infrastructure and DX promotion, the Solution Engineering Division of our Corporate Business Management received the “CompTIA Certified Team Award”, as the first Japanese company to receive such an award, with more than 80% of engineers in the entire division having obtained CompTIA certification.
FY2021
Network
“Global Mobile Network Experience Awards 2021” No.1 in the world for “Video Experience” and “Game Experience,” and No.2 in the world for “Voice App Experience” category at the Global Mobile Network Experience Awards 2021
In the “Global Mobile Network Experience Awards 2021” announced in March 2021 by Opensignal, a U.K. based mobile network analytics firm, we ranked first in the world in the “Video Experience” and “Gaming Experience” categories, and second in the “Voice App Experience” category.
Also we were ranked No.1 in the Asia Pacific region for Group Video Calling Experience according to a report released in May 2021 by UK-based mobile network analytics firm Opensignal.
Customer satisfaction survey
No.3 in 2021 Cloud Service Provider Customer Trial Survey
(Cloud type Groupware Introduction Vendor Segment)
In a customer satisfaction survey of system vendors that support the sales and introduction of cloud-type groupware products for enterprises, SoftBank has ranked third in 2021.
Website and information disclosure
Selected as an excellent company in the “Gomez ESG Site Ranking 2021”
SoftBank was selected as an excellent company in the “Gomez ESG Site Ranking 2021” conducted by BroadBand Security Inc.
Gold Prize in Gomez IR Site Ranking 2021
SoftBank received the Gold Prize in Gomez IR Site Ranking 2021.
Selected as a AAA Website in the Fiscal 2021 All Japanese Listed Companies' Website Ranking
SoftBank's IR website was selected as a “AAA Website in Nikko Investor Relations Fiscal 2021”, All Japanese Listed Companies' Website Ranking survey.
Grand Prize inthe Internet IR Awards 2021
SoftBank received the Grand Prize in the Internet IR Awards 2020, which recognize listed companies that make effective use of their IR websites, conducted by Daiwa Investor Relations Co. Ltd.
Sustainability Site Award 2022 Silver (Award of Excellence)
The Japan Sustainability Communication Association (JCIA), a general incorporated association that conducts surveys and provides consulting services on sustainability information disclosure, sponsored the “Sustainability Site Award 2022.” which ranks websites according to the level of information they provide.
Won two awards at the CR Reporting Awards 2021
At the CR Reporting Awards 2021 organized by Corporate Register in the United Kingdom, our sustainability report won the “Best 1st Time Report” and “Innovation in Reporting” awards.
Labor practices
PRIDE Index 2021 Gold Rating
On November 11,2021 we received a gold rating from ‘work with Pride’, a Japan-based organization that promotes LGBTQ+-friendly human resource practices, in its ‘PRIDE Index 2021.’
Excellence in Corporate Health 2022 and Productivity Management Category (White 500)
SoftBank was selected as a “White 500” organization in the “Health Management Paid Corporation 2022 large enterprise category by the Ministry of Economy”, Trade and Industry and the Nippon Kenko Kaigi for excellence in healthcare management efforts.
Tokyo Sports Promotion Company 2021
SoftBank was certified as a “Tokyo Sports Promotion Company” for excellence in the sports support area and the promotion of sports activities for employees.
Sports Yell Company 2022
SoftBank was certified as a “Sports Yell Company 2022” by the Japan Sports Agency for its proactive promotion of sports to improve the health of all employees.
NIKKEI Smart Work 2022 “Innovation Power in 2022”
SoftBank was recognized as a 5-star company in the NIKKEI Smart Work 2022, which selects leading companies that are challenging the productivity revolution through work style reforms.
the award was given in the category of “Innovation Power in 2022” in recognition of the company's system for promoting innovation, including the success in creating new venture companies through the “SoftBank InnoVenture” new business proposal system, the large number of foreign nationals in research and other positions, the high ratio of IT personnel among full-time employees, and the company's proactive efforts to develop human resources in cutting-edge fields.
FY2020
Network
No.1 in the world for “Voice App Experience” category at the Global Mobile Network Experience Awards 2020
We were ranked the global No.1 for Voice App Experience by UK-based mobile network analytics firm Opensignal. In its Global Mobile Network Experience Awards 2020 announced in September, the firm also ranked SoftBank third globally in Video Experience.
Customer satisfaction survey
No.3 in 2020 Cloud Service Provider Customer Trial Survey
(Cloud type Groupware Introduction Vendor Segment)
In a customer satisfaction survey of system vendors that support the sales and introduction of cloud-type groupware products for enterprises, SoftBank has ranked third in 2020.
Website and information disclosure
Gold Prize in Gomez IR Site Ranking 2020
SoftBank received the Gold Prize in Gomez IR Site Ranking 2020.
Selected as a AAA Website in the Fiscal 2020 All Japanese Listed Companies' Website Ranking
SoftBank's IR website was selected as a “AAA Website in Nikko Investor Relations Fiscal 2020”, All Japanese Listed Companies' Website Ranking survey.
Excellence Prize in the Internet IR Awards 2020
SoftBank received the Excellence Prize in the Internet IR Awards 2020, which recognize listed companies that make effective use of their IR websites, conducted by Daiwa Investor Relations Co. Ltd.
Received the Excellent Reliability Report Award in the 24th Environmental Communication Awards
SoftBank Corp. received the Excellent Reliability Report Award in the 24th Environmental Communication Awards, sponsored by the Ministry of the Environment, Japan and the Global Environmental Forum.
Labor practices
PRIDE Index 2020 Gold Rating
On November 11,2020 we received a gold rating from ‘work with Pride’, a Japan-based organization that promotes LGBTQ+-friendly human resource practices, in its ‘PRIDE Index 2020.’
Excellence in Corporate Health 2021 and Productivity Management Category (White 500)
SoftBank was selected as a “White 500” organization in the “Health Management Paid Corporation 2021 large enterprise category by the Ministry of Economy”, Trade and Industry and the Nippon Kenko Kaigi for excellence in healthcare management efforts.
Sports Yell Company 2021
SoftBank was certified as a “Sports Yell Company 2021” by the Japan Sports Agency for its proactive promotion of sports to improve the health of all employees.
NIKKEI Smart Work 2021 “the Technology Utilization Award”
SoftBank received the Technology Utilization Award in the NIKKEI Smart Work 2022, which selects leading companies that are challenging the productivity revolution through work style reforms.
FY2019
Customer satisfaction survey
No.1 in 2019 Cloud Service Provider Customer Trial Survey
(Cloud type Groupware Introduction Vendor Segment)
In a customer satisfaction survey of system vendors that support the sales and introduction of cloud-type groupware products for enterprises, SoftBank has ranked No.1 in 2019.
Nikkei Computer Customer Satisfaction Survey 2019‒2020
No.1 in the IoT/LPWA service category and the network service (wireless) category
In a survey that evaluates satisfaction with IT vendors in each product and service category, we ranked first in the IoT/LPWA service category and the network service (wireless) category.
Website and information disclosure
Silver Prize in Gomez IR Site Ranking 2019
SoftBank received the Silver Prize in Gomez IR Site Ranking 2019.
Selected as a AAA Website in the Fiscal 2019 All Japanese Listed Companies' Website Ranking
SoftBank's IR website was selected as a “AAA Website in Nikko Investor Relations Fiscal 2019”, All Japanese Listed Companies' Website Ranking survey.
Excellence Prize in the Internet IR Awards 2019
SoftBank received the Excellence Prize in the Internet IR Awards 2019, which recognize listed companies that make effective use of their IR websites, conducted by Daiwa Investor Relations Co. Ltd.
Labor practices
PRIDE Index 2019 Gold Rating
On November 11,2019 we received a gold rating from ‘work with Pride’, a Japan-based organization that promotes LGBTQ+-friendly human resource practices, in its ‘PRIDE Index 2019.’
Excellence in Corporate Health 2020 and Productivity Management Category (White 500)
SoftBank was selected as a “White 500” organization in the “Health Management Paid Corporation 2020 large enterprise category by the Ministry of Economy”, Trade and Industry and the Nippon Kenko Kaigi for excellence in healthcare management efforts.
Sports Yell Company 2019
SoftBank was certified as a “Sports Yell Company 2019” by the Japan Sports Agency for its proactive promotion of sports to improve the health of all employees.