ESG Data
SoftBank Corp. and major subsidiaries' data related to ESG (Environment, Social, Governance) on our business activities are disclosed by items.
Employees
Item [Unit] | Boundary | Coverage | FY2019 | FY2020 | FY2021 | FY2022 | FY2023 | ||
---|---|---|---|---|---|---|---|---|---|
Employees*1 [Persons] | Women | ② | FY23: 100% |
7,730 | 8,004 | 15,300 | 19,141 | 19,290 | |
Men | 18,332 | 19,162 | 30,276 | 35,845 | 36,110 | ||||
Total | 26,062 | 27,166 | 45,576 | 54,986 | 55,400 | ||||
Average Temporary Employees*1 [Persons] | ② | FY23: 100% |
4,449 | 4,716 | 21,096 | 21,954 | 23,941 | ||
Average Consecutive Years Served*1 [Years] | Women | ② | FY23: 98.8% |
10.2 | 10.7 | 8.3 | 7.9 | 9.0 | |
Men | 11.2 | 11.4 | 9.6 | 9.2 | 9.8 | ||||
Total | 10.9 | 11.2 | 9.2 | 8.8 | 9.6 | ||||
Average Age of Employees*1 [Age] | Women | ② | FY23: 98.8% |
36.6 | 37.1 | 36.1 | 36.9 | 37.5 | |
Men | 39.3 | 39.6 | 39.0 | 39.2 | 39.5 | ||||
Total | 38.5 | 38.9 | 38.1 | 38.4 | 38.8 | ||||
Age Composition of Employees*1 | 20s [Persons] | ② | FY23: 100% |
5,042 | 4,882 | 10,290 | 11,197 | 10,770 | |
30s [Persons] | 10,017 | 10,506 | 17,323 | 20,551 | 20,399 | ||||
40s [Persons] | 7,863 | 8,255 | 13,280 | 16,112 | 16,454 | ||||
50s [Persons] | 2,905 | 3,265 | 5,012 | 6,721 | 7,355 | ||||
60s [Persons] | 45 | 43 | 192 | 405 | 422 | ||||
Less than 30 [%] | 19.5 | 18.1 | 22.3 | 20.4 | 19.5 | ||||
30 to 49 [%] | 69.1 | 69.6 | 66.4 | 66.7 | 66.5 | ||||
50 and Older [%] | 11.4 | 12.3 | 11.3 | 13.0 | 14.0 | ||||
Employees by Management Position*2 [Persons] | Manager Class | ② | FY23: 99.4% |
4,161 | 4,518 | 6,845 | 7,750 | 7,921 | |
Department Head Class or Above | 1,749 | 1,840 | 2,867 | 3,258 | 3,447 | ||||
Total | 5,910 | 6,358 | 9,712 | 11,008 | 11,368 | ||||
Employees Reemployed after Retirement [Persons] | ② | FY23: 73.6% |
105 | 135 | 144 | 163 | 185 | ||
Employees Absent from Work [Persons] | ② | FY23: 73.6% |
303 | 285 | 300 | 331 | 430 | ||
Employees Who Took Leave for Nursing Care [Persons] | ② | FY23: 73.6% |
18 | 13 | 22 | 23 | 22 | ||
Employee Turnover*3 [Persons] | Gender | Women | ① | - | 142 | 156 | 142 | 155 | 173 |
Men | 454 | 407 | 522 | 618 | 581 | ||||
Total | 596 | 563 | 664 | 773 | 754 | ||||
Reason | Voluntary | ② | FY23: 99.4% |
2,697 | 2,307 | 2,834 | 3,066 | 2,962 | |
Non-voluntary | 98 | 51 | 101 | 146 | 88 | ||||
Total | 2,795 | 2,358 | 2,935 | 3,212 | 3,050 | ||||
Turnover Rate*3 [%] | Gender | Women | ① | - | 2.6 | 2.8 | 2.5 | 2.7 | 2.9 |
Men | 3.1 | 2.7 | 3.4 | 3.9 | 3.7 | ||||
Total | 2.9 | 2.7 | 3.1 | 3.6 | 3.5 | ||||
Reason | Voluntary Turnover | ② | FY23: 99.4% | 6.3 | 5.3 | 6.1 | 5.7 | 5.6 | |
Non-voluntary Turnover | 0.3 | 0.1 | 0.3 | 0.3 | 0.2 | ||||
Total | 6.6 | 5.4 | 6.4 | 6.0 | 5.8 | ||||
Three-year Retention Rate of New Graduates [%] | Women | ① | - | - | - | - | - | 91.2 | |
Men | - | - | - | - | 79.6 | ||||
Total | - | - | - | - | 82.1 | ||||
Employee Turnover Due to Nursing Care [Persons] | ① | - | - | - | - | 0 | 0 | ||
Ratio of Annual Paid Leave Taken*4 [%] | Women | ① | - | - | - | - | - | 80.8 | |
Men | - | - | - | - | 76.6 | ||||
Total | 73.2 | 62.9 | 70.1 | 77.3 | 77.7 | ||||
Total | ② | FY23: 82.7% | 74.9 | 62.5 | 70.2 | 77.7 | 77.5 | ||
Ratio of Telework*5 [%] | ① | - | - | 95.9 | 95.9 | 95.7 | 95.3 | ||
Employees Who Have Taken Days off for Volunteer Activities*6 [Persons] | ① | - | 179 | 16 | 56 | 98 | 237 | ||
Ratio of Employees Who Joined the Labor Union [%] | ① | - | - | 25.1 | 23.8 | 22.7 | 21.6 |
- [Notes]
-
- *1As of March 31 for each fiscal year
- *2As of April 1 for each fiscal year
- *3Due to a change in boundary in FY21, the figures for FY19 to FY20 have been retroactively adjusted.
- *4Due to a change in definition in FY21, the figures for FY19 to FY20 have been retroactively adjusted.
- *5Ratio of employees who engaged in telework once or more a month
- *6The name of this item was changed in FY20.
- *1
Recruitment and Diversity
Item [Unit] | Boundary | Coverage | FY2019 | FY2020 | FY2021 | FY2022 | FY2023 | ||
---|---|---|---|---|---|---|---|---|---|
Newly Hired Employees (New Graduates) [Persons] | Women | ② | FY23: 73.6% |
233 | 186 | 149 | 234 | 245 | |
Men | 744 | 660 | 565 | 719 | 709 | ||||
Total | 977 | 846 | 714 | 953 | 954 | ||||
Newly Hired Employees (Mid-career Workers) [Persons] | Women | ② | FY23: 73.6% |
257 | 256 | 209 | 238 | 113 | |
Men | 651 | 711 | 853 | 642 | 313 | ||||
Total | 908 | 967 | 1,062 | 880 | 426 | ||||
Newly Hired Employees (Employees with Disabilities) [Persons] | ① | - | 19 | 37 | 32 | 33 | 46 | ||
Ratio of Women to Newly Hired Employees (New Graduates) [%] | ② | FY23: 73.6% |
23.8 | 22.0 | 20.9 | 24.6 | 25.7 | ||
Foreign Nationals in New Graduates Hired [Persons] | ② | FY23: 73.6% |
64 | 96 | 54 | 76 | 58 | ||
Ratio of Foreign Nationals to Newly Hired Employees (New Graduates) [%] | ② | FY23: 73.6% |
6.6 | 11.3 | 7.6 | 8.0 | 6.1 | ||
Average Employment Cost [Thousand yen] | ② | FY23: 73.6% |
864 | 986 | 1,502 | 1,191 | 877 | ||
Internal Hiring Rate*1*2 [%] | ② | FY23: 73.6% |
84.7 | 81.0 | 81.4 | 85.0 | 87.1 | ||
Ratio of Female Employees*3 [%] | Revenue-generating Sections*4 | ② | FY23: 99.4% |
33.3 | 33.1 | 37.4 | 39.1 | 41.8 | |
STEM Sections*5 | 14.2 | 13.5 | 17.8 | 18.4 | 16.9 | ||||
Other Sections | - | - | - | 45.1 | 45.9 | ||||
Total | 29.7 | 29.5 | 33.6 | 34.8 | 34.8 | ||||
Women in Management Positions*6 [Persons] | Rank | Manager Class | ① | - | 256 | 290 | 322 | 382 | 423 |
Department Head Class or Above | 44 | 48 | 56 | 62 | 73 | ||||
Total | 300 | 338 | 378 | 444 | 496 | ||||
Manager Class*1 | ② | FY23: 99.4% |
455 | 518 | 1,043 | 1,297 | 1,329 | ||
Department Head Class or Above | 79 | 87 | 249 | 296 | 350 | ||||
Total*1 | 534 | 605 | 1,292 | 1,593 | 1,679 | ||||
Job Type | Sales | ① | - | 26 | 29 | 37 | 44 | 52 | |
Engineer | 39 | 41 | 52 | 55 | 65 | ||||
Other | 235 | 268 | 289 | 345 | 379 | ||||
Total | 300 | 338 | 378 | 444 | 496 | ||||
Ratio of Women in Management Positions*6 [%] | Rank | Manager Class | ① | - | 8.0 | 8.5 | 9.1 | 10.3 | 11.0 |
Department Head Class or Above | 3.4 | 3.5 | 4.0 | 4.2 | 4.8 | ||||
Total | 6.6 | 7.1 | 7.6 | 8.6 | 9.2 | ||||
Manager Class*1 | ② | FY23: 99.4% |
10.9 | 11.5 | 15.2 | 16.7 | 16.8 | ||
Department Head Class or Above | 4.5 | 4.7 | 8.7 | 9.1 | 10.2 | ||||
Total*1 | 9.0 | 9.5 | 13.3 | 14.5 | 14.8 | ||||
Job Type | Sales | ① | - | 3.3 | 3.6 | 4.3 | 4.8 | 5.5 | |
Engineer | 2.7 | 2.7 | 3.1 | 3.1 | 3.4 | ||||
Other | 10.2 | 11.1 | 12.0 | 13.9 | 15.1 | ||||
Total | 6.6 | 7.1 | 7.6 | 8.6 | 9.2 | ||||
Employees Taking Childcare Leave [Persons] | Women | ② | FY23: 73.6% |
460 | 423 | 527 | 463 | 491 | |
Men | 269 | 330 | 347 | 522 | 677 | ||||
Ratio of Employees Taking Childcare Leave [%] | Women | ① | - | - | - | - | 100.0 | 100.0 | |
Men | - | - | - | 65.5 | 68.5 | ||||
Women | ② | FY23: 92.2% |
100.0 | 100.0 | 100.0 | 100.0 | 100.0 | ||
Men | 27.5 | 39.0 | 39.9 | 56.7 | 63.2 | ||||
Return Rate from Childcare Leave [%] | ① | - | - | - | - | 100.0 | 100.0 | ||
Ratio of Employees by Nationality or Region*3 [%] | Japan | ② | FY23: 99.3% |
97.02 | 97.00 | 94.53 | 87.53 | 89.59 | |
People's Republic of China | 1.40 | 1.44 | 1.76 | 1.53 | 1.36 | ||||
Republic of Korea | 0.93 | 0.96 | 1.88 | 5.51 | 4.68 | ||||
Other: Asia | 0.52 | 0.47 | 1.30 | 4.40 | 3.76 | ||||
North America | 0.04 | 0.05 | 0.19 | 0.47 | 0.21 | ||||
Latin America | 0.00 | 0.00 | 0.06 | 0.12 | 0.07 | ||||
Middle East | 0.00 | 0.00 | 0.00 | 0.04 | 0.01 | ||||
Europe | 0.05 | 0.05 | 0.21 | 0.32 | 0.25 | ||||
Oceania | 0.01 | 0.01 | 0.05 | 0.06 | 0.05 | ||||
Africa | 0.03 | 0.02 | 0.02 | 0.02 | 0.02 | ||||
Ratio of Employees in Management Positions by Nationality or Region*6 [%] | Japan | ② | FY23: 99.3% |
99.40 | 99.26 | 93.27 | 91.11 | 92.55 | |
People's Republic of China | 0.15 | 0.22 | 0.34 | 0.58 | 0.58 | ||||
Republic of Korea | 0.27 | 0.34 | 3.40 | 4.44 | 3.41 | ||||
Other: Asia | 0.07 | 0.06 | 2.63 | 3.38 | 3.04 | ||||
North America | 0.07 | 0.06 | 0.19 | 0.23 | 0.19 | ||||
Latin America | 0.00 | 0.00 | 0.02 | 0.03 | 0.03 | ||||
Middle East | 0.00 | 0.00 | 0.01 | 0.01 | 0.01 | ||||
Europe | 0.02 | 0.02 | 0.10 | 0.15 | 0.13 | ||||
Oceania | 0.00 | 0.02 | 0.03 | 0.05 | 0.04 | ||||
Africa | 0.02 | 0.02 | 0.01 | 0.02 | 0.02 | ||||
Ratio of Employees with Disabilities*7 [%] | ① | - | 2.30 | 2.39 | 2.34 | 2.46 | 2.74 | ||
② | FY23: 87.9% |
2.26 | 2.39 | 2.15 | 2.32 | 2.47 |
- [Notes]
-
- *1Due to a change in definition in FY21, the figures for FY20 have been retroactively adjusted.
- *2Internal hiring rate is calculated with the equation: (the number of employees transferred) / (the number of employees transferred + the number of new recruits).
- *3As of March 31 for each fiscal year
- *4The revenue-generating section means the sales section.
- *5STEM stands for Science, Technology, Engineering, and Mathematics (Engineering and Planning).
- *6As of April 1 for each fiscal year
- *7As of June 1 for each fiscal year
- *1
Personnel Development
Item [Unit] | Boundary | Coverage | FY2019 | FY2020 | FY2021 | FY2022 | FY2023 |
---|---|---|---|---|---|---|---|
Average Period of Training/Personnel Development*1*2 [Hours/Person] | ② | FY23: 86.9% |
10.0 | 14.7 | 21.5 | 22.8 | 23.1 |
Average Cost for Training/Personnel Development*1 [Yen/Person] | ② | FY23: 86.9% |
225,673 | 129,174 | 134,478 | 107,779 | 103,625 |
Human Capital Return on Investment*3*4 [-] | ② | FY23: 100% |
3.8 | 3.7 | 3.0 | 2.5 | 2.6 |
- [Notes]
-
- *1Due to a change in definition in FY21, the figures for FY20 have been retroactively adjusted.
- *2Calculated by multiplying the number of hours of each training held by the number of participants
- *3Calculated as [(Total net sales – (Total operating expenses – Total employee-related expenses)] ÷ Total employee-related expenses
- *4Due to a change in definition in FY23, the figures for FY19 to FY22 have been retroactively adjusted.
- *1
Engagement Survey
Item [Unit] | Boundary | Coverage | FY2019 | FY2020 | FY2021 | FY2022 | FY2023 | |
---|---|---|---|---|---|---|---|---|
Response Rate [%] | ① | - | 97.4 | 96.8 | 96.4 | 96.3 | 99.0 | |
Overall Score*1*2*3*4 [Points] | Women | ① | - | 3.49 | 3.57 | 3.63 | 3.63 (61) |
65 |
Men | 3.55 | 3.59 | 3.63 | 3.63 (61) |
66 | |||
Total | 3.53 | 3.58 | 3.63 | 3.62 (61) |
66 | |||
Ratio of Employees with High Engagement (High Overall Score)*5 [%] | ① | - | 21.2 | 22.3 | 25.6 | 25.3 | 49.9 | |
② | FY23: 68.9% |
- | 22.1 | 24.9 | 24.7 | 48.7 |
- [Notes]
-
- *1Overall score: Aggregated values of results related to work, workplace, boss and company
- *2Due to a change in definition in FY23, definitions differ between FY19 to FY22 and FY23.
- *3In FY19 to FY22, this was scored out of 5 (less than 3.00 = Low, 3.00 to 3.49 = Normal, 3.50 to 3.99 = High, 4.00 or higher = Very high)
In FY23, this is scored out of 100 (less than 50 = Low, 50 to 64 = Normal, 65 to 74 = High, 75 or higher = Very high) - *4Figures shown in parentheses for FY22 are the values under the FY23 definition.
- *5Employees with a score of 4.00 or above in FY19 to FY22, and a score of 75 or above in FY23
- *1
Occupational Health & Safety
Item [Unit] | Boundary | Coverage | FY2019 | FY2020 | FY2021 | FY2022 | FY2023 | ||
---|---|---|---|---|---|---|---|---|---|
Total Working Hours per Year [Hours] | Women | ① | - | - | - | - | - | 1,814 | |
Men | - | - | - | - | 1,973 | ||||
Total | 1,756 | 1,847 | 1,805 | 1,926 | 1,931 | ||||
Total | ② | FY23: 83.3% |
1,793 | 1,887 | 1,849 | 1,891 | 1,901 | ||
Average Monthly Overtime Hours [Hours] | ① | - | - | - | 27.0 | 24.9 | 24.9 | ||
Ratio of Employees Who Underwent a Stress Check [%] | ② | FY23: 82.0% |
90.5 | 86.6 | 87.2 | 87.7 | 87.0 | ||
Ratio of Positive Findings in the Regular Health Examination [%] | ② | FY23: 81.8% |
59.7 | 61.1 | 59.3 | 55.2 | 46.7 | ||
Completion Rate for Specific Health Guidance [%] | ② | FY23: 74.5% |
34.5 | 34.6 | 56.5 | 51.1 | 45.9 | ||
Ratio of Employees Who Smoke* [%] | ① | - | 29.7 | 26.8 | 25.8 | 24.7 | 24.5 | ||
② | FY23: 80.1% |
26.6 | 23.8 | 22.8 | 21.7 | 18.5 | |||
Total Recordable Incident Rate (TRIR) [-] | ① | - | 0.20 | 0.13 | 0.13 | 0.02 | 0.15 | ||
Lost Time Incident Rate (LTIR) [-] | ① | - | 0.11 | 0.10 | 0.10 | 0.02 | 0.02 | ||
Major Accidents During Mobile Base Station Construction [Accidents] ★ | ① | - | - | 0 | 0 | 0 | 0 |
- [Note]
-
- *As of March 31 for each fiscal year
- *
Community/Society
Item [Unit] | Boundary | Coverage | FY2019 | FY2020 | FY2021 | FY2022 | FY2023 |
---|---|---|---|---|---|---|---|
Total Amount of Donations* [Thousand yen] | ① | - | 140,304 | 129,067 | 286,193 | 118,850 | 107,029 |
Aid for Disaster Victims [Thousand yen] | ① | - | 713 | 317 | 195 | 2,897 | 3,593 |
- [Note]
-
- *Due to a change in definition in FY20, the figures for FY19 have been retroactively adjusted.
- *
Network Issues
Item [Unit] | Boundary | Coverage | FY2019 | FY2020 | FY2021 | FY2022 | FY2023 |
---|---|---|---|---|---|---|---|
Major Network Incidents*1 [Incidents] | ① | - | 0 | 0 | 0 | 0 | 2 |
Network Interruption Frequency per Customer*2 [Interruptions/Person-year] | ① | - | - | - | 0.00065927 | 0.00126637 | 0.00024384 |
Network Interruption Duration per Customer*2 [Hours/Person-year] | ① | - | - | - | 0.0138 | 0.0058 | 0.0048 |
- [Notes]
-
- *1Report based on Article 57 of Enforcement Regulations of Telecommunications Business Act
- *2Calculated based on the disclosure metrics of the SASB (Sustainability Accounting Standards Board) Standards
- *1